Full-Time
Support Engineer
Support Team
Posted on 7/28/2025
R3
201-500 employees
Blockchain platform for business asset tokenization
No salary listed
Mumbai, Maharashtra, India
Hybrid
Hybrid role, requiring some in-office presence.
 IT & Security (1) |
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- Excellent verbal and written communication skills for interacting with clients and team members.
- Strong customer-facing skills and empathy.
- Strong analytical and logical thinking skills to diagnose and resolve complex technical issues.
- Java or Kotlin experience or familiarity with Scripting languages (e.g. Bash, Python, Perl).
- Very good familiarity with Linux and/or Windows and how to investigate software malfunctions on these OS’s using their various tools and commands.
- Basic networking investigation (e.g. connectivity issues, network traces).
- Familiarity with operational monitoring and cloud tools (Azure and AWS preferable).
- Provide a single point of contact for incoming technical issues related to R3 products and services.
- Case resolution - research, resolve and respond to complex customer issues across the product line, this could be through trying to reproduce the issue to some degree in a local environment.
- Daily operations - including team operations, process improvement and information sharing.
- Make the best endeavour attempts to resolve all support requests at a 1st, 2nd or 3rd line level.
- Ensure all support requests (no matter how small) are ticketed and that all investigation progress is added to the ticket.
- Take part in handovers to other teams in different geographies.
- Ensure customers are updated regularly and frequently with investigation progress.
- Ensure all identified workarounds or known issues are fully documented.
- Execute the Incident Management procedures in the event of a serious live service incident.
- Act as go-between for 4th line technical team and the customer, relaying technical explanations and resolutions.
- Ensure all operational processes defined by the firm are followed and respected.
- Constantly strive to identify and implement improvements to technologies, processes and methodologies used in the team.
- Be part of a paid-on-call rota system to ensure support is provided.
- Familiarity with financial services infrastructure, processes (e.g. ITIL) and systems.
- Working knowledge of Jira Service Desk.
- An understanding and familiarity of blockchain and distributed ledger technology.
- Experience working on enterprise development projects.
- Familiarity and experience with Incident Management processes.
1) What it does: R3 provides a business-focused distributed ledger technology platform called Corda to help regulated financial institutions create and manage digital assets and currencies, along with professional services to design, develop, and deploy CorDapps. 2) How it works: Corda is a permissioned blockchain platform with peer-to-peer consensus that supports tokenization and live asset settlements; it enables tokenized assets (like gold) and digital bonds, adheres to cryptographic standards (NIST) and aims for a greener blockchain. 3) How it differs: It targets regulated markets with enterprise-grade privacy, governance, and standards, offering specialized professional services and a focus on real-world financial use cases and compliance, setting it apart from general-purpose blockchains. 4) Goal: Help financial institutions digitize assets, automate complex processes, speed up settlements, and meet regulatory requirements through a scalable, standards-aligned platform.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$310.7M
Headquarters
New York City, New York
Founded
2014
Simplify's Take
What believers are saying
- Solana partnership launches Corda RWA protocol, bridging TradFi to DeFi.
- Over 200 members and 400 institutions expand R3's DLT ecosystem.
- Andy Mosson appointment strengthens sales in financial services.
What critics are saying
- Solana outages force HSBC abandonment within 6-12 months.
- Hyperledger Besu steals clients via Ethereum compatibility in 12-18 months.
- SEC crackdown halts RWA vaults and $10B assets in 6-12 months.
What makes R3 unique
- Corda enables permissioned DLT for regulated institutions like HSBC tokenizing gold.
- R3 manages over $10 billion in on-chain regulated real-world assets.
- Corda uses sustainable peer-to-peer consensus and NIST cryptographic standards.
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Benefits
Professional Development Budget
Flexible Work Hours
Hybrid Work Options
Wellness Program
Mental Health Support
Employee Discounts
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 5%2 year growth
↑ 4%Corda RWA protocol plans to launch on Solana. R3 has announced that the R3 Foundation plans to launch the Corda Protocol, a native Web3 protocol on the Solana blockchain. The protocol aims to enable asset managers to launch tokenized real world asset (RWA) offerings on-chain. The news follows the summer announcement of an integration between R3's Corda enterprise blockchain and Solana. Shortly afterward, R3 formed R3 Labs to bring institutional assets onto public blockchains and created the R3 Foundation. Under the Corda Protocol, investors will deposit stablecoins or other digital assets in exchange for liquid vault tokens, which can be used in on-chain borrowing and looping, the DeFi term for iterative leverage. During the Solana BreakPoint event in Abu Dhabi, R3 Labs CEO Richard Brown likened these on-chain vaults used to earn yield to traditional asset managers curating mutual funds. Want the full story? Pro subscribers get complete articles, exclusive industry analysis, and early access to legislative updates that keep you ahead of the competition. Join the professionals who are choosing deeper insights over surface level news.
It’s been over 15 years since the first bitcoin was minted. Now, cryptocurrency is making good on some of its promises to reshape centuries-old financial paradigms. The sector’s latest target? Equity markets. Crypto exchange Kraken is planning to offer tokenized versions of more than 50 stocks, including names like Apple, Tesla and Nvidia, along with [] The post The Digital Asset Primer: Why Equity Markets Are Being Tokenized appeared first on PYMNTS.com.
In a move that could disrupt the crypto and stablecoin landscape, major U.S. banks are exploring the creation of a consortium-backed stablecoin, according to a report from The Wall Street Journal. The discussions involve some of the nation’s largest financial institutions, including J.P. Morgan Chase, Bank of America, Citigroup, and Wells Fargo, as well as jointly owned entities such as Early Warning Services, which operates peer-to-peer payment system Zelle, and The Clearing House. The talks among banks remain at an early, exploratory stage, and any formal decision to move forward would depend heavily on legislative developments surrounding digital assets. The fate of the GENIUS Act, a bill that recently advanced in the Senate, is especially significant
R3 and Solana Foundation have partnered to bring regulated real-world assets onto a public blockchain.This collaboration will bring together R3’s private enterprise blockchain, which is used by regulated financial institutions, and the Solana public mainnet, the organizations said in a Thursday (May 22) press release.The combination of their capabilities will help regulated financial institutions meet the demand for tokenized real-world assets, according to the release.The R3 ecosystem of permissioned real-world asset networks currently has over $10 billion in regulated assets on-chain across its platforms, the release said.The Solana blockchain serves a range of use cases, including finance, NFTs, payments and gaming, per the release.Solana Foundation President Lily Liu said in the release that the collaboration of the two organizations “signifies that the future of capital markets will be built on public infrastructure.”“This is a major step forward for the institutional adoption of public blockchain,” Liu said. “R3’s decision to bring its regulated financial network onto Solana is a powerful validation that public blockchains have reached institutional readiness.”R3 Founder and CEO David E. Rutter said in the release that connecting the TradFi and DeFi ecosystems will make for “a strategic realignment for the entire industry.”“This is about adapting to deliver real-world utility, institutional-grade readiness and shaping the long-term future of regulated markets,” Rutter said.The tokenization of real-world assets is driving an on-chain revolution across capital markets, with blockchain technology enabling greater efficiency, liquidity and automation, PYMNTS reported in April.Tokenized real-world assets have the potential to make assets more liquid, accessible and efficient while enhancing transparency, security and global reach. Representing real-world assets on the blockchain — such as real estate, private equity and venture investments, fine art and collectibles, physical commodities like gold, fixed income instruments, intellectual property assets, and stocks and equities — can transform the way ownership of assets is recorded and enable new functions.It was reported Thursday that cryptocurrency exchange Kraken is set to start rolling out tokenized equities that will be available to customers in Europe, Latin America, Africa and Asia in the coming weeks.These xStocks will trade on the Solana blockchain, will be backed by shares held by Backed Finance and will be redeemable for the cash value of the underlying securities
R3, a U.K. developer of blockchain technology for financial institutions, is teaming up with the Solana Foundation to bring the former's clients and their tokenized real-world assets to Solana.