Customer Service Agent
Eng
Confirmed live in the last 24 hours
Majority

51-200 employees

Financial Services
Company Overview
MAJORITY is the first digital financial service dedicated to serving migrants worldwide. For $5.99 a month, MAJORITY members in the U.S. receive an FDIC-insured account, VISA® debit card, use of more than 50,000 ATMs across North America, remittance and international calling, native language advisors, and access to our network of community meet-up spaces, local discounts and events. With MAJORITY, there are never overdraft fees or minimum balance requirements. MAJORITY was started in Sweden by a diverse team of banking, fintech, payments, and telecom executives serving immigrant communities globally for the last 15 years. MAJORITY’s U.S. headquarters are in Houston, Texas.
Locations
Miami, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Customer Success & Support
Requirements
  • Fluent in English
  • Knowledge of Spanish is a plus, but not required
  • Previous experience from customer service
  • Fantastic communication skills and extremely service minded
Responsibilities
  • Helping English speaking customers by phone and chat
  • Assisting customers face to face at the Meet-up place
  • Being based in the US
Desired Qualifications
  • Experience from the service industry
  • Hardworking individual who thrives in a rapidly changing environment with tight deadlines
  • Passionate about quality and details
  • Fast learning and dedicated person
  • Problem solver who loves new challenges