Game & Merchandising Operations Coordinator

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States. FanDuel Group consists of a portfolio of leading brands across mobile wagering including, America’s #1 Sportsbook FanDuel Sportsbook, its leading iGaming platform FanDuel Casino, the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states and Puerto Rico with approximately 17 million customers and 31 retail locations.

The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

As a Content Operations Coordinator, your primary responsibilities will revolve around the efficient and seamless execution of day-to-day sports operations. This includes creating and managing contests, monitoring contest demand, inventory management, content merchandising, and resolving any operational issues. You will be instrumental in the continued success of our site and a key member of the FanDuel Team. We are looking for a candidate with great knowledge of professional sports, the ability to learn in-house systems quickly, and someone that possesses extremely strong attention to detail. You must be able to function in a dynamic, fast-paced environment with varied responsibilities and commit to delivering the best product to our customers. Due to our rapid growth, there is plenty of room for advancement for the right individual in this role.

THE GAME PLAN
Everyone on our team has a part to play

• Create, manage and optimize contests.
• Manage contest demand to ensure balanced inventory and user satisfaction.
• Oversee contest merchandising to present engaging and relevant options to users.
• Identify and resolve operational issues swiftly to maintain a seamless user experience.
• Assist the team in defining formats & rules for upcoming sport seasons.
• Support Sportsbook operations and contribute to its success as needed.
• Collaborate cross-functionally with teams to align on operational strategies and requirements.
• Identify and escalate bugs and issues raised by customers and internal stakeholders.
• Continuously improve processes to enhance efficiency and support operational growth.

THE STATS
What we’re looking for in our next teammate

• Industry knowledge of Sports Betting, Gaming or Daily Fantasy Sports preferred.
• Strong organizational skills and exceptional attention to detail.
• A solution-oriented mindset with a commitment to improving the user experience.
• Ability to collaborate effectively with a broad range of partners and stakeholders.
• Data-driven mindset.
• Solution-oriented.
• Experience with operations, product management, or related fields preferred.
• Familiarity with analytics tools a plus.
• Comfort thriving in a dynamic, fast-paced environment, including working nights, weekends, and holiday shifts as needed.
• Passionate about delivering innovative and high-quality operations.

PLAYER BENEFITS
We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Career and professional development resources to help you refine your game plan for owning and driving your career and development
• Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another

FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!”  We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.  We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance.  Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!

The applicable hourly range for this position is $22.12 - $30.14 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

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