Full-Time
Assistant Manager
Bosselman Enterprises
Travel centers, fuel, and hospitality
No salary listed
Des Moines, IA, USA
In Person
Associate's
 Retail (1) |
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- One to three years of experience as an Assistant Manager is preferred, with at least six months of experience as a Sales Associate required.
- An associate degree or equivalent combination of education and experience is preferred.
- A valid Food Handler’s permit or ServSafe Certification is required where required by law or company policy.
- Knowledge of operations and maintenance of equipment within the assigned stores is required.
- Ability to work nights, weekends, and company-observed holidays as business needs require.
- Ability to work a minimum of three second shifts per week opposite the General Manager to ensure management coverage during key operating hours.
- Reliable transportation and telephone access are required.
- Ability to communicate in English, if applicable.
- Ability to deliver friendly, courteous, and prompt customer service.
- Ability to work cooperatively with other team members.
- Ability to meet the physical requirements of the role, including standing for long periods, frequent walking, and occasionally lifting or moving up to 50 pounds.
- Physical attendance at the primary work location is required.
- Oversee the total operation of the assigned Pump & Pantry location, including all licensed programs and business units, in the absence of the General Manager.
- Assist with hiring, disciplining, and terminating personnel in partnership with the District Manager and Corporate Human Resource Department.
- Ensure daily, weekly, and monthly operational routines, including back-office functions, bookwork, and inventory control, are completed accurately and on time.
- Ensure customer needs are met and support execution of the company’s customer service standards.
- Supervise cash control and bank deposits.
- Assist in ensuring team members follow proper food safety and safe handling and storage procedures in compliance with state and federal regulations.
- Maintain a positive attitude and professional presence.
- Assist in addressing personnel, customer, and facility concerns in a timely and professional manner.
- Ensure store standards are maintained through cleanliness, in-stock conditions, and fast, friendly customer service.
- Support effective scheduling, daily management of labor exceptions, adherence to weekly labor budgets, and overtime management.
- Ensure completion of all required team member training.
- Ensure food products are properly stored, code dated, and maintained at appropriate temperatures.
- Uphold company policies and assist with performance management as needed.
- Assist in maintaining required records related to merchandise, personnel, and fuel operations.
- Attend management meetings and required training sessions.
- Teach, coach, train, and represent the F.I.R.S.T. engagement model.
- Assist with other duties as assigned.
- One to three years of experience as an Assistant Manager.
- An associate degree or equivalent combination of education and experience.
Bosselman Enterprises is a family-owned group of travel, fuel, convenience, and hospitality businesses. Its operations include travel centers, Pump & Pantry convenience stores, fuel distribution, restaurants, hotels, truck repair, and commercial real estate. The businesses serve highway travelers, professional drivers, local customers, fleets, and hospitality guests. Individual brands are supported by retail operations, food service, lodging, maintenance, distribution, real estate, and central administration. Roles span store and travel-center operations, restaurants, hotels, diesel service, transportation, finance, marketing, and corporate support.
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