Full-Time

Valve Automation Sales Support Representative

Posted on 4/1/2025

Ferguson

Ferguson

10,001+ employees

Supplier of quality products for industries

Compensation Overview

$16.84 - $29.92/hr

+ Bonus + Incentive Plan

Entry, Junior, Mid

Paducah, KY, USA + 22 more

More locations: Houston, TX, USA | Louisville, KY, USA | Knoxville, TN, USA | Nashville, TN, USA | Morrisville, NC, USA | Gonzales, LA, USA | Pearl, MS, USA | Clarksville, TN, USA | Dallas, TX, USA | Theodore, AL, USA | Decatur, AL, USA | Richmond, VA, USA | Memphis, TN, USA | Calhoun, GA, USA | Johnson City, TN, USA | Chattanooga, TN, USA | Jacksonville, FL, USA | La Porte, TX, USA | Del Rio, TX, USA | Cincinnati, OH, USA | Montgomery, AL, USA | Jackson, AL, USA

Category
Customer Success
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 0-3 years of sales and/or customer service experience is preferred.
  • Experience working with Valve Automation is strongly preferred.
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.
Responsibilities
  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.

Ferguson supplies a wide range of quality products and services to various industries, including plumbing, HVAC, and construction. Their extensive inventory allows professionals to find the materials they need to complete their projects effectively. Ferguson operates through a network of around 1,700 locations and employs approximately 36,000 associates, making it a significant player in the supply industry. Unlike many competitors, Ferguson emphasizes its commitment to customer partnerships, providing tailored solutions and expertise to ensure that clients can work with confidence. The company's goal is to support professionals in building better infrastructure and environments.

Company Size

10,001+

Company Stage

IPO

Headquarters

Newport News, Virginia

Founded

1887

Simplify Jobs

Simplify's Take

What believers are saying

  • Ferguson's $750M notes offering enhances corporate flexibility and strategic funding.
  • The Essency EXR water heater aligns with Ferguson's sustainable product focus.
  • Ferguson's expansion in Texas could increase demand for its products and services.

What critics are saying

  • Integration of multiple acquisitions may lead to operational challenges and cultural clashes.
  • $750M financial commitment could increase risk if market conditions worsen.
  • Expansion in Texas may strain resources and management focus if not executed efficiently.

What makes Ferguson unique

  • Ferguson integrates e-commerce with physical showrooms, enhancing customer experience and sales.
  • The company is expanding in Texas, aligning with growing infrastructure investment trends.
  • Ferguson's acquisitions strengthen its market position through industry consolidation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Mental Health Support

Wellness Program

Associate Discounts

Community Involvement Opportunities

Company News

Business Wire
Apr 18th, 2025
Ferguson Announces Two Acquisitions

Ferguson Enterprises, Inc. (NYSE: FERG; LSE: FERG) announces the closing of two acquisitions: Independent Pipe & Supply Corp. and National Fire Equipment Ltd...

Kitchen Bath Design
Mar 19th, 2025
Ferguson Units to Operate Under Single Name

The new name, symbolizing a "new era" for Ferguson, was announced at the 2025 Kitchen & Bath Industry Show here in February.

Professional Mariner
Mar 11th, 2025
Conversion of two WSF ferries delayed due to World Cup

Additionally, Ferguson announced that Steve Nevey, head of Washington State Ferries, has assumed the elevated role of deputy transportation secretary.

Stock Titan
Feb 27th, 2025
Ferguson Bath, Kitchen & Lighting Gallery and Build.com now Ferguson Home

The new Ferguson Home combines Build.com's e-commerce platform with Ferguson's 250+ showrooms and 1,200+ product experts, offering a seamless experience across digital and physical spaces.

Intelligence360
Jan 16th, 2025
Ferguson To Spend $10 Million To Occupy 50,000 Square Feet Of Space In Brookshire Texas.

Brookshire, Texas — According to state and local development sources, Ferguson plans to invest $10,000,000.00 to build out 50,000 square feet of new space in Brookshire. The company plans to occupy the new space at 108 Empire West Blvd in Brookshire, on or about September 1, 2025. According to the company website Ferguson plc (NYSE: FERG; LSE: FERG) is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson Enterprises Inc. distributes plumbing and heating products in the United States and Canada. The company provides expertise, solutions, and products, including infrastructure, plumbing, appliances, fire, and fabrication, as well as heating, ventilation, and air conditioning (HVAC) to residential and non-residential customers

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