Full-Time

Technical Support Engineer

Linux and HPC Admin, DGX Cloud

Posted on 2/4/2025

NVIDIA

NVIDIA

10,001+ employees

Designs GPUs and AI computing solutions

Automotive & Transportation
Enterprise Software
AI & Machine Learning
Gaming

Compensation Overview

$108k - $201.3kAnnually

+ Equity

Senior

Company Historically Provides H1B Sponsorship

Remote in USA

Remote work is allowed, but candidates may also be based in Santa Clara, California.

Category
Customer Support
Customer Success & Support
System Administration
IT & Security
Software Engineering
Required Skills
Kubernetes
Jupyter
Apache Spark
FPGA
Linux/Unix

You match the following NVIDIA's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • BS degree or equivalent experience in Electrical Engineering or related field.
  • 5 years of relevant, aligned experience, ideally in a customer facing role.
  • Proven research skills and interest in assisting customers to achieve their goals.
  • Experience in a technical customer-facing role.
  • Eagerness to learn and become an authority of our product.
  • Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.
  • In-depth knowledge of Linux.
  • Familiarity with typical Linux installations and their most common software elements.
Responsibilities
  • Provide support to our customers for our Linux-based cluster management software product, ensuring customers get the help they require to support their clusters.
  • Collaborate with the development team to get the right information and to raise support tickets to the appropriate development team.
  • Become and serve as a subject-matter expert in any one of a number of areas.
  • Research and development tasks for customers or for internal use by our development team.
  • Work with the latest hardware (e.g. GPUs, FPGAs, AI accelerators, high-speed interconnects such as InfiniBand, Omni Path, and Gig-E) and software technologies such as parallel filesystems (e.g. Lustre, GPFS, BeeGFS, WekaIO), Jupyter, various ML frameworks and tools, Spark, Kubernetes, and Ceph.
Desired Qualifications
  • Experience with high-performance computing and system administration would be an asset.

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their main products are GPUs that enhance gaming experiences and support professional applications, along with AI and high-performance computing platforms tailored for developers and data scientists. NVIDIA stands out from competitors by offering a combination of hardware and software solutions, including cloud-based services like NVIDIA CloudXR and NGC, which enable scalable applications in AI and machine learning. The company's goal is to drive innovation in technology and provide advanced solutions that cater to a wide range of clients, from gamers to enterprises.

Company Size

10,001+

Company Stage

IPO

Total Funding

$19.5M

Headquarters

Santa Clara, California

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • NVIDIA's investment in GamerBoom boosts its presence in the Web3 gaming sector.
  • Acquisition of VinBrain strengthens NVIDIA's AI capabilities in healthcare and smart cities.
  • Backing MetAI expands NVIDIA's reach in industrial AI and robotics sectors.

What critics are saying

  • Increased competition from startups like xAI challenges NVIDIA's AI market dominance.
  • Serve Robotics' expansion may divert focus from NVIDIA's core GPU and AI businesses.
  • Investments in multiple AI startups risk overextension and financial strain.

What makes NVIDIA unique

  • NVIDIA leads in AI and HPC with cutting-edge GPU technology.
  • The company excels in diverse markets, including gaming, data centers, and automotive.
  • NVIDIA's Omniverse platform enhances industrial AI applications and digital twin technology.

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Benefits

Company Equity

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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