Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them.We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Practice Director for our Medical Practice team.

Department & Position Overview:

We are a leading-edge medical practice committed to revolutionizing the healthcare experience for Medicaid and Medicare patients through telemedicine. Specializing in chronic disease management, health assessments, and improving patient outcomes, our mission is to deliver superior care directly to patients in the family caregiver home care environment. By leveraging  telemedicine technologies, we aim to empower family caregivers and patients in managing health effectively from their homes.

The Practice Director will spearhead our telemedicine-focused medical practice, managing all aspects of operations, clinical services, and administration to ensure the provision of unparalleled care to our patients. This pivotal role requires a visionary leader adept at orchestrating the strategic and day-to-day operations, cultivating a culture of innovation, compassion, and excellence in healthcare delivery.

Every Day You Will:

• Strategic Leadership: Craft and execute strategic plans that resonate with our core mission of delivering premium telemedicine services to family caregivers, focusing on chronic disease management, health assessments, and wellness.
• Operational and Clinical Oversight: Direct daily operations to ensure efficient and effective telemedicine service delivery. Enhance processes for scheduling, patient communication, and technological utilization to improve care delivery and patient satisfaction. Ensure clinical practices are current, compliant, and promote high-quality care.
• Revenue Cycle Management: Oversee and expand Revenue Cycle Management processes, including billing, collections, claims management, insurance verification, credentialing, and contracting. Ensure accurate and timely financial operations to maximize reimbursement and financial health of the practice.
• Regulatory Compliance: Ensure adherence to all relevant regulations, with a particular focus on Medicaid and Medicare policies. Maintain compliance with telehealth regulations and patient privacy laws.
• Financial Management: Manage financial operations, including budgeting, forecasting, and financial strategy, to support the practice’s growth and sustainability. Develop strategies to optimize Medicaid and Medicare reimbursement.
• Team Leadership and Development: Lead and nurture a multidisciplinary team, promoting an environment of support, inclusivity, innovation, and continuous learning.
• Partnership and Community Engagement: Cultivate relationships with healthcare providers, community organizations, and technology partners to enhance service offerings and extend reach to the target population.

Ideal Candidate Will Possess:

• Master’s degree in Healthcare Administration, Business Administration, or related field. Clinical background (RN, NP, PA) is advantageous.
• At least 5 years of healthcare leadership experience, with a preference for expertise in telemedicine, home care, or outpatient settings.
• In-depth knowledge of Medicaid and Medicare regulations, reimbursement, and compliance.
• Demonstrated success in strategic planning and execution within healthcare environments.
• Exceptional leadership and communication abilities, capable of leading diverse teams and fostering a collaborative, innovative workplace.
• Robust financial acumen with experience in managing healthcare operations budgets and Revenue Cycle Management.
• Proficiency in telehealth platforms and digital health technologies.

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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