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IT Administrator
Posted on 8/13/2022
Atlanta, GA, USA
Experience Level
Desired Skills
Operating Systems
  • 3+ years' experience in a similar role
  • Bachelor's degree in computer science, information technology, information systems, or similar
  • Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification
  • Extensive experience with IT systems, networks, and related technologies
  • Solid knowledge of best practices in IT administration and system security
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication skills
  • Maintain the essentials such as operating systems, business applications, security tools, web servers, email, laptop, and desktop PCs
  • Monitoring and maintaining networks and servers
  • Upgrading, installing, and configuring new hardware and software to meet company objectives
  • Implementing security protocols and procedures to prevent potential threats
  • Creating user accounts and performing access control
  • Performing diagnostic tests and debugging procedures to optimize computer systems
  • Developing data retrieval and recovery procedures
  • Designing and implementing efficient end-user feedback and error reporting systems
Incident IQ

11-50 employees

K-12 help desk software
Company mission
Incident IQ's mission is to transform K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. The company operates a platform to streamline help desk ticketing, IT asset management, maintenance work orders, and more.
  • We facilitate whole-person growth where employees are able to develop personally as well as professionally.
  • We offer an energetic and collaborative environment, Everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance.