Full-Time

Application Support Analyst

Updated on 9/4/2026

SEKO Logistics

SEKO Logistics

1,001-5,000 employees

Global 3PL for ecommerce fulfillment

Compensation Overview

$58.9k - $84.2k/yr

+ Annual incentive bonus

Schaumburg, IL, USA

In Person

Associate's

Category
IT Operations (1)

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Requirements
  • Ability to prioritize, handle multiple projects simultaneously, and achieve goals on time.
  • Ability to work independently with general guidance.
  • Ability to work with cross-functional teams and lead projects in coordinating the work of others.
  • Excellent written and verbal communication skills.
  • An associate degree in information technology or a related field, or equivalent experience in an information technology service desk environment.
  • At least 1 year of experience handling support issues.
  • Experience providing Microsoft 365 support.
Responsibilities
  • Keep stations operating efficiently by providing timely support and feedback to help prevent issues.
  • Support 2,500 end users and customers and the applications they use.
  • Provide standard operating procedures to Service Desk personnel to prevent escalation of issues to the application support team.
  • Remotely access computers to validate what users and customers see and provide solutions to resolve their issues.
  • Deploy new software and assist the Service Desk where needed.
  • Configure, tune, and manage the email security system to ensure secure and timely delivery of Microsoft 365 emails.
  • Act as a junior business analyst when troubleshooting issues from a business perspective.
  • Provide advanced Microsoft 365 support and identity management support.
  • Participate in the development of a safe and healthy workplace, comply with safety and health instructions, follow safe work procedures, and cooperate with management in fulfilling legislative obligations.
  • Perform other duties as assigned by management.
Desired Qualifications
  • Knowledge of CargoWise.

SEKO Logistics is a third-party logistics (3PL) provider focused on ecommerce fulfillment and supply chain solutions. It handles end-to-end logistics, including warehousing, transportation, and last-mile delivery, for retailers, manufacturers, and distributors. Its operations rely on a global network and a secure mobile app to manage inventory, orders, and shipments, enabling localized, efficient service across borders. Unlike many competitors, SEKO emphasizes a customer-centric approach with a strong emphasis on sustainability, including maritime decarbonization, and aims to simplify logistics processes while reducing disruptions. The company’s goal is to help clients move goods smoothly through global trade by offering integrated, technology-enabled logistics services.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Staines-upon-Thames, United Kingdom

Founded

1976

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 28, 2026 expansion added Midwest and Texas capacity across 64 U.S. locations.
  • July 30, 2026 LCL service deepens SEKO's Asia-Europe ocean freight relevance.
  • SEKO kept executing network growth despite Brian Bourke's September 4, 2026 departure.

What critics are saying

  • September 4, 2026 Brian Bourke's exit removes SEKO's longtime commercial operator.
  • June 2025 Ampak litigation reached a March 2026 jurisdiction challenge in California.
  • Renewed customs enforcement would sever a core cross-border revenue engine within months.

What makes SEKO Logistics unique

  • SEKO's MySEKO portal unifies tracking, purchase orders, and documents across 150-plus offices.
  • July 2026 Asia-Greece LCL links Singapore, China, and Go Shipping into one network.
  • December 2024 recapitalization gave SEKO lender control and fresh capital for growth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Flexible Spending Account

Life Insurance

Disability Insurance

Wellness Program

401(k) Retirement Plan

Paid Holidays

Annual Paid Time Off

Short-Term Disability

Long-Term Disability

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

10%

1 year growth

10%

2 year growth

10%
The Loadstar Media Ltd
Sep 4th, 2026
Seko commercial chief Brian Bourke departs after 14 years.

Seko commercial chief Brian Bourke departs after 14 years. 4 September 2026 Seko Logistics global chief commercial officer Brian Bourke is leaving the company after more than 14 years, and is set to launch his own consultancy. Mr Bourke announced that today would be his final day at the US-headquartered forwarder, describing the decision to leave as a difficult one. "It has been quite a ride," he said. "With all of the ups and downs, and Covid in between, The Loadstar had grown a lot as an organisation and The Loadstar truly did become a global logistics company, the focus of my return back in 2012. "This has been a difficult decision, but it is time." Mr Bourke said his next move would be to "put up my own shingle", providing sales, marketing, and compliance consulting to brands and companies. He has been global chief commercial officer since October 2022, with responsibility for Seko's global strategic growth, sales performance and productivity, global account management, pricing and tender management, marketing, and communications. His association with Seko goes back considerably further. He joined the company in 2005 as marketing manager, before moving to Geodis Freight Forwarding in 2009 as marketing and communications manager for the Americas. He returned to Seko in 2012 as VP marketing and was promoted to the newly created position of chief growth officer in January 2020, tasked with accelerating organic growth, demand generation, and revenue management. At the time, Seko president and CEO James Gagne described Mr Bourke as "a proven and respected member of our executive team", charged with helping drive the company's growth to the next level. Mr Bourke subsequently moved into the global CCO role in 2022. Alongside his new consultancy work, Mr Bourke said he would continue volunteering with humanitarian organisations Airlink and Project CURE. He has not yet disclosed the name of his new business or further details of his plans, saying only: "As for my next chapter, more to come!" The Loadstar team would like to wish Mr Bourke every success in his 'next chapter' - and thank him for the many interviews, insights, and good humour he has shared with The Loadstar over the years. He has always been a pleasure to work with. This article is (C) The Loadstar. Reproduction, rewriting, or derivative use requires a license. Contact [email protected] for licensing enquiries.

Manifesto Co., Ltd.
Jul 31st, 2026
SEKO Logistics expands Ocean Freight network with new LCL services connecting Asia with Greece and the Balkans.

SEKO Logistics expands Ocean Freight network with new LCL services connecting Asia with Greece and the Balkans. 31 July 2026 SINGAPORE - July 30, 2026 - SEKO Logistics (SEKO), a leader in end-to-end global logistics, is expanding its international ocean freight forwarding capabilities with the launch of a new Less-than-Container Load (LCL) consolidation service connecting major sourcing markets across Asia with Greece, Cyprus, and the wider Balkan region. Developed in strategic partnership with Go Shipping - SEKO's exclusive regional partner in Greece - the service offers direct weekly LCL services from China, while cargo from other key Asian sourcing markets is consolidated through SEKO's regional hub in Singapore before sailing to Greece. The new route addresses growing demand among regional and global shippers for flexible, part-load ocean solutions that avoid the cost and volume commitments of full container loads (FCL), while maintaining high reliability and end-to-end visibility. "Greece, Cyprus and the Balkan region have traditionally been challenging markets for LCL shipments, often requiring multiple service providers and fragmented logistics solutions. By combining our direct services from China, our regional consolidation hub in Singapore and Go Shipping's strong local expertise, we've created a single, integrated solution that gives customers reliable access to the region through one point of contact," said Fabiano Duarte, Vice President, Ocean Freight at SEKO APAC. Connecting broader Asia to southern europe. The service combines direct LCL services from China with SEKO's regional consolidation hub in Singapore, extending origin coverage across Southeast Asia, Oceania and the Indian Subcontinent through a structured origin-to-destination network. * Regional Consolidation Hub: Cargo from Southeast Asia, Oceania and the Indian Subcontinent is consolidated through SEKO's Singapore gateway, maximizing space utilization and rate efficiency before weekly sailings to Greece. * Weekly Fixed Sailings: Scheduled departures from Singapore to Piraeus support predictable inventory planning and replenishment cycles for importers. * Specialized Cargo Handling: The LCL service supports a broad range of IMO dangerous goods, excluding Class 1 and Class 7. * Destination Access Across Cyprus and the Balkans: Upon arrival in Piraeus, Go Shipping coordinates destination handling, customs support, and onward distribution throughout Greece, Cyprus and the wider Balkan region. End-to-End visibility and control. Shippers utilizing the new Asia-Greece & Balkans LCL service gain full operational visibility from origin pickup to final-mile delivery through SEKO's proprietary MySEKO customer portal. The unified technology platform enables real-time shipment tracking, purchase order management, and live document uploads, simplifying administrative coordination across international borders. Post Views: 24 Share via:

Associated Press
Jul 28th, 2026
SEKO Logistics expands US network with new facilities across Midwest and Texas

SEKO Logistics is expanding its US network with new and enlarged facilities across the Midwest and Texas. The buildout deepens capacity in expedited ground solutions, international freight forwarding, white glove last mile delivery, contract logistics, and customs brokerage. SEKO's US footprint now spans 64 locations. New Midwest facilities include an 83,000-square-foot fashion hub in Elmhurst, Illinois, and a 350,000-square-foot multimodal facility in Cincinnati, Ohio. In Texas, SEKO opened a 35,000-square-foot facility near Houston's George Bush Intercontinental Airport and a 24,000-square-foot hub in El Paso serving the US-Mexico border corridor. "Customers need capacity where their freight moves, and a partner that's adding room to grow, not pulling back," said Gordon Branov, SEKO's chief executive officer.

Business Wire
Jul 28th, 2026
SEKO Logistics compounds U.S. Growth, adding capacity across the Midwest and Texas.

SEKO Logistics compounds U.S. Growth, adding capacity across the Midwest and Texas. SCHAUMBURG, Ill.-(BUSINESS WIRE)-SEKO Logistics (SEKO), the leader in end-to-end global logistics, is building on a sustained run of U.S. network investment with new and expanded facilities across the Midwest and Texas. The continued buildout deepens capacity across the network's core services - expedited ground solutions, international freight forwarding, white glove last mile delivery, contract logistics and customs brokerage - in markets where customer demand is concentrating, strengthening SEKO's ability to serve each region while extending the reach of its national and global accounts. The additions build on a U.S. footprint that now spans 64 locations, the largest and most expansive freight forwarding and 3PL network in the country. "It's been a volatile stretch for logistics in the U.S., and it won't get simpler anytime soon. However, with disruption comes opportunity, which is why we're investing through it," said Gordon Branov, CEO at SEKO. "Customers need capacity where their freight moves, and a partner that's adding room to grow, not pulling back. That's what this buildout delivers." Midwest: Deepening a strategic cornerstone The Midwest is an integral part of SEKO's U.S. network - and a growing gateway to its global one. Anchored by SEKO's U.S. headquarters in Schaumburg and an international gateway near O'Hare International Airport (ORD), the company's Chicagoland corridor combines regional warehousing, cross-border, last mile and international freight forwarding in a single high-performance hub. SEKO continues to expand that footprint to serve local shippers in these markets while connecting them to its national and global accounts. "North America is central to how SEKO serves customers around the world, and a stronger U.S. operation makes the entire network more capable," said Ian Oliver, President, North America Operations at SEKO. "With these investments, SEKO is better positioned to serve its local, national and global customers alike - delivering the reliability and service they expect from a global logistics partner as their supply chains evolve." Elmhurst, Illinois. SEKO's 83,000-square-foot Elmhurst facility is the single centralized fashion hub for the Midwest, serving direct-to-consumer (DTC) brands looking for a single node that processes both outbound and returns with garment-on-hanger capabilities. Mount Prospect, Illinois. This facility adds domestic and international capacity near ORD, with cross-dock and warehousing operations and more than 44,000 square feet of warehouse capacity. The building also houses SEKO's TSA-regulated air cargo screening operation. Designed to give the network more room for warehousing, consolidation and dedicated client lanes, Mount Prospect is positioned to support a growing domestic and international freight forwarding operation for Chicago. Elk Grove Village, Illinois. SEKO Elk Grove Village, a 103,000-square-foot facility just minutes from ORD, serves as the Midwest and centralized U.S. hub for DTC brands looking for a single node with easy access to carrier networks from Chicago. Cincinnati, Ohio. SEKO Cincinnati extends its reach into one of the nation's most efficient distribution markets - within a one-day drive of the majority of the U.S. population - and offers multimodal connectivity via highway, rail, the Ohio River and global air cargo through Cincinnati/Northern Kentucky International Airport (CVG). The 350,000-square-foot facility offers full air, ocean, ground and customs brokerage services alongside white glove handling, with expertise in high tech, medical and aerospace logistics. Texas and the Southwest: New gateways for domestic and international freight SEKO is expanding its network into two strategically positioned markets in Texas, a state that has ranked as the nation's top exporter for 24 consecutive years, shipping a wide range of goods from energy products to electronics. These facilities enhance capacity for international gateway operations, white glove services and specialized, time-critical freight across two of the country's most active trade corridors. Houston, Texas. SEKO's new Houston footprint includes a 35,000-square-foot built-to-scale facility positioned near George Bush Intercontinental Airport (IAH), a critical gateway for both international trade and domestic distribution across the greater Houston market - the fourth most populous U.S. city, anchoring a metropolitan area larger than several U.S. states and home to the Port of Houston, the largest port in the country. The station offers full domestic and international operations with comprehensive IAH coverage, local cartage and white glove solutions for high-value and specialized freight. El Paso, Texas. SEKO El Paso is a 24,000-square-foot strategic hub for regional distribution and specialized logistics, serving a 200-mile radius across West Texas and southern New Mexico - including mission-critical and government-adjacent corridors anchored by Fort Bliss, Holloman Air Force Base and White Sands Missile Range. Positioned on the I-10 corridor at one of the busiest U.S.-Mexico land-trade gateways, the station specializes in white glove service, local cartage, last mile and inside delivery, and the handling of sensitive, high-value and time-critical freight, with on-site coordination alongside installation and project crews and flexible scheduling for expedited shipments. About SEKO Logistics Built on nearly 50 years of logistics expertise, SEKO Logistics is a complete global end-to-end logistics partner - from shipper to consumer. SEKO delivers client-first service, expert reliability and tech-driven shipping solutions that turn supply chains into a competitive differentiator. With over 150 offices in more than 60 countries, SEKO helps you move at the speed of global commerce. Learn more at www.sekologistics.com

Windstream
Aug 29th, 2025
ReBound Returns Partners with SEKO Logistics to Expand U.S. Returns Operations

ReBound Returns partners with SEKO Logistics to expand U.S. Returns operations.