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Full-Time

Cyber Security Operations Centers Analyst-Tier 2

Confirmed live in the last 24 hours

Athena Health

Athena Health

5,001-10,000 employees

Cloud-based healthcare management solutions provider

Social Impact
Healthcare

Junior, Mid

Boston, MA, USA

Category
Cybersecurity
IT & Security
Required Skills
PowerShell
Microsoft Azure
Communications
Management
SQL
AWS
JIRA
Confluence
Splunk
Linux/Unix
Data Analysis
Requirements
  • Bachelor’s Degree in a computer-related field (computer science, information security, etc.) or equivalent job experience.
  • 2-5 years of IT security experience, with some exposure to information security (also known as cyber security).
  • Completion of the Security+ certification, GIAC Certified Incident Handler (GCIH), GIAC Security Essentials (GSEC), GIAC Security Operations Certified (GSOC) or equivalent.
  • Experience or knowledge of endpoint detection and response (EDR) solutions, which are the majority of incident response detections in 2024, which includes a fundamental understanding of memory processes and memory management practices, or the willingness to learn these principles.
  • Information Security familiarity and training, including areas such as incident response, computer forensics, risk assessment, vulnerability testing, penetration testing, secure development lifecycle, threat modeling, and risk management.
  • Experience in distributed systems and cloud-based architecture including Amazon AWS, Microsoft Azure, and the native security tools available in these environments (Data Explorer, GuardDuty, Log Analytics, etc.).
  • Familiarity with Unix/Linux, Windows, SQL, macOS, shell scripting, and various other technologies.
  • Familiarity with common phishing attacks, methods, and risks to look out for from a security perspective.
  • Basic understanding and exposure to project management and collaborative software applications such as Jira, Confluence, SharePoint, ServiceNow, MS Teams, etc.
  • Have strong written and verbal communication skills and not be afraid to ask questions or for advice.
  • Be a strong team member and collaborate often and openly.
Responsibilities
  • Act as the initial triage point for all security-related tickets that come into the team's various queues (including triage, containment, and remediation when necessary).
  • Understand the basic incident response lifecycle and the analytical mindset when it comes to triage and investigations.
  • Follow standard operating procedures (SOPs) to ensure tickets are triaged appropriately and in a timely manner, according to SLAs.
  • Excel at documentation and detailed notetaking, including SOP writing, incident reporting, e-mail and instant messaging etiquette, and most importantly, documenting incident actions in tickets.
  • Ability to know when to appropriately escalate a potential issue to peers and/or leadership.
  • Willingness and ability to review and help develop strong documentation for stakeholders and team members.
  • Desire to learn new concepts and technologies to grow and take on more responsibility over time.
  • Champion security tooling: ensure teams know about it and use it during their daily coding activities.
  • Familiarity with security tools like Splunk, CrowdStrike EDR, Carbon Black EDR, Proofpoint tools, Microsoft Defender components, Cylance Protect, Office 365 tools, PowerShell, and various network tools, etc.
  • Understanding the various stages of incident response, the importance and critical factors of an investigation, and how to contain as soon as possible.
  • Understand the incident response lifecycle, the Lockheed Martin Cyber Kill Chain, the MITRE framework, and the forensic workflows as outlined by NIST.
  • Work with development teams to ensure they're using best practices and company processes in their daily activities.
  • Drive self-organization; help determine how the team functions in collaboration with your peers.
  • Respond to phishing attacks by tracking down and recalling malicious e-mails; contact users who may be impacted.
  • Build strong relationships with cross-functional team members between the three tiers of the CSOC.
  • Participate in off-hours on-call rotation, as required, and necessary.

Athenahealth provides cloud-based services aimed at improving the efficiency and effectiveness of healthcare providers. Their offerings include electronic health records (EHR) systems, revenue cycle management (RCM) software, and patient engagement tools. These products work together to help healthcare providers manage patient records, streamline billing and collections, and enhance communication with patients. Unlike many competitors, Athenahealth offers an all-in-one solution that integrates various aspects of healthcare management, making it easier for providers to improve clinical outcomes and financial performance. The company's goal is to reduce administrative burdens for healthcare providers and improve access to healthcare, particularly through their philanthropic initiative, athenaGives, which supports underserved communities.

Company Stage

Acquired

Total Funding

$38.9M

Headquarters

Watertown, Massachusetts

Founded

N/A

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Simplify's Take

What believers are saying

  • Recent partnerships with companies like Adonis and Innovaccer bring advanced AI capabilities to Athenahealth's platform, potentially improving financial and clinical outcomes.
  • The launch of specialty EHR solutions for Women's Health and Urgent Care demonstrates Athenahealth's commitment to addressing specific needs within the healthcare sector.
  • Athenahealth's continuous innovation, such as the Patient Digital Engagement Index, highlights its focus on improving patient-provider interactions.

What critics are saying

  • The healthcare technology market is highly competitive, with major players like Epic and Cerner posing significant challenges.
  • Integration of third-party applications through the Marketplace program could lead to compatibility issues and increased complexity.

What makes Athena Health unique

  • Athenahealth's all-in-one cloud-based platform integrates EHR, RCM, and patient engagement solutions, offering a comprehensive approach that many competitors lack.
  • The company's philanthropic initiative, athenaGives, sets it apart by providing free EHR technology and support to underserved communities.
  • Athenahealth's Marketplace program allows seamless integration of third-party applications, enhancing its platform's versatility and appeal.