Full-Time

Strategic Account Manager

Hotels

Confirmed live in the last 24 hours

Instawork

Instawork

1,001-5,000 employees

Connects businesses with vetted hourly workers

Consulting
Consumer Software

Compensation Overview

$90k - $130kAnnually

Mid

Los Angeles, CA, USA

50%+ travel expected.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
  • 2+ Hotel supervisor or management experience in Rooms or Food & Beverage Operations is preferred
  • Consistent achievement of sales goals
  • Excellent communication skills and a consultative approach to identifying problems and finding solutions
  • Takes ownership of problems and proactively seeks timely resolution
  • Proficient in Salesforce
  • Ability to play well with members of your team through collaboration and sharing of learned insights
  • Passion for Instawork and a strong motivation to maximize revenue and impact on the business
  • Drive and willingness to exceed expectations with a strong work ethic
  • Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
  • An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems
Responsibilities
  • Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
  • Own both growth and retention metrics for a portfolio of hotel customer accounts
  • Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
  • Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
  • Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
  • Identify, prioritize, and track progress towards key account metrics and annual quota
  • Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
  • Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
  • Collaborate with internal stakeholders across product, engineering, community operations, and finance
  • Recurring trips to assigned regions monthly to conduct onsite visits with active hotel clients, and expanding network of property points of contact
  • Present to a wide audience of potential buyers including hotel executive committee members, department heads, hotel managers both in person and virtually
  • 50%+ Travel expected

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. This platform addresses the challenges businesses face in finding hourly workers, which traditional staffing agencies often struggle with. Instawork's intelligent matching system efficiently pairs businesses with suitable workers from its extensive database, ensuring that only reliable candidates are presented. The company has a rigorous vetting process that contributes to a high demand for its workers, with 93% of businesses wanting to rehire them and a low 2% no-show rate. Businesses can view worker profiles and experience before they start a shift, and those looking for full-time employees can also search and hire from Instawork's database. The company generates revenue by charging businesses for its staffing services, and its importance grew during the pandemic, reinforcing its market position.

Company Stage

Series D

Total Funding

$151.1M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

68%
Simplify Jobs

Simplify's Take

What believers are saying

  • Instawork's rapid expansion into new markets, such as Savannah, Hartford, and Charleston, indicates strong growth potential.
  • The company's high ranking on the 2023 Inc. 5000 list reflects its robust business performance and market acceptance.
  • Instawork's focus on training and certification for workers can lead to higher worker satisfaction and retention, benefiting both workers and businesses.

What critics are saying

  • The reliance on a high volume of short-term and seasonal employment may expose Instawork to market fluctuations and economic downturns.
  • Rapid expansion into new markets could strain operational capabilities and affect service quality.

What makes Instawork unique

  • Instawork's intelligent matching system and rigorous vetting process ensure a high reliability rate, setting it apart from traditional staffing agencies.
  • The platform's ability to provide immediate access to worker profiles and experiences enhances transparency and trust for businesses.
  • Instawork's extensive database of over 5 million vetted workers offers a scale and reach that is difficult for competitors to match.

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