Full-Time

Employee Health & Benefits Account Manager

Posted on 2/22/2025

Marsh & McLennan

Marsh & McLennan

Mid, Senior

Company Does Not Provide H1B Sponsorship

Birmingham, AL, USA

Candidates must be within driving distance to the Birmingham, AL office and have the ability to commute to the office five days per week.

Category
Customer Success Management
Sales & Account Management
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets

You match the following Marsh & McLennan's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3-5 years previous employee health & benefits insurance industry experience with a brokerage or agency environment
  • Excellent presentation, written, communication, and customer service skills
  • Proficient with Microsoft Word, Excel, Power Point, and Outlook
  • Ability to learn Agency Management and Imaging Systems
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Responsibilities
  • Assist Employee Health & Benefits Producer and team in servicing existing accounts in every capacity, including renewals
  • Keep production team fully informed of pertinent activities on the accounts
  • Set up and maintain customer files
  • Coordinate and participate in periodic meetings with clients and vendors
  • Develop communication materials including Benefit Enrollment Guides
  • Review SPD’s and agreements/contracts for accuracy
  • Coordinate and conduct employee enrollment meetings
  • Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
  • Assist policyholders with claim forms, policy changes, cancellations, etc.
  • Verify accuracy and completion of enrollment applications and transmit to carriers
  • All facets of implementation of new clients or additional coverages for existing clients

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