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Instructional Designer
Updated on 1/26/2023
Lake Mary, FL, USA • Denver, CO, USA
Experience Level
Desired Skills
Customer Service
  • 2+ years of success in a L&D role with experience in training design, development and delivery
  • Strong instructional design background with extensive experience conceptualizing, crafting, and delivering trainings
  • Experience with learning tools, including instructor-led, workshop, group, on-the-job learning, and online and mobile learning
  • Highly collaborative with a “can do attitude” and the ability to lead multiple projects based on current and future business needs
  • Training development experience involving adult learners, such as in a call center and/or customer service and support environment
  • Experience analyzing, building, and assessing curricula for asynchronous and synchronous classroom-based or virtual training environments
  • Proficiency with instructional systems design models and methodologies, authoring tools, and learning management systems integration
  • Experience crafting learning content for multicultural adult audiences
  • Experience with project management and time management tools and methodologies
  • Build engaging learning activities and compelling course content that improve knowledge and skills
  • Work with subject matter experts and identify target audience's training needs, conducting instructional research and analysis on learners and contexts
  • Visualize instructional graphics, the user interface and the finished product, to work with, design, vendor partners, and delivery teams
  • Apply tested instructional design theories, practice and methods with supporting material/media (audio, video, simulations, role-plays, games, etc.)
Desired Qualifications
  • Bachelor's degree in Instructional Design or related subject area preferred

1,001-5,000 employees

Zero commission stock & crypto trading
Company Overview
Robinhood’s mission is to democratize finance for all. The company believes that everyone should have access to the financial markets, and Robinhood was built to make investing friendly, approachable, and understandable for newcomers and experts alike.
  • Well-being - Premium medical, dental, and vision insurance
  • Family & home life - Parental leave, personal prosperity benefits
  • Comfort & care - Flexible work from home / office balance, health & wellness stipend
  • Office life - Catered meals and fully stocked kitchen, commuter benefits
  • Growth - Education and training, community events, career mentorships
Company Core Values
  • Safety First - Robinhood is a safety-first company
  • Participation is Power - At Robinhood, the rich don’t get a better deal
  • Radical Customer Focus - We exist to make our customers happy
  • First-Principles Thinking - We make bold bets and challenge the status quo