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Full-Time

Customer Success Manager

Mid Market, Tenant

Posted on 7/3/2024

Truework

Truework

51-200 employees

Automated employment and income verification platform

Financial Services
Data & Analytics

Compensation Overview

$115k - $145kAnnually

+ Equity

Mid

San Francisco, CA, USA

Category
Customer Success
Customer Success & Support
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Salesforce
Requirements
  • Bachelor’s degree
  • 2-3 years of experience in customer success or account management working with mid-market accounts
  • Excellent communication skills
  • Strong customer-facing and presentation skills
  • Self-starter with high energy
  • Excellent project management skills
  • Experience with Salesforce and Looker is a plus
Responsibilities
  • Own the entire post sales customer lifecycle from onboarding to growth and renewals
  • Build and drive strong relationships with customers
  • Utilize data to drive meaningful conversations
  • Develop and share best practices
  • Represent the voice of the customer to Product

Truework offers a customizable platform for income and employment verification, utilizing multiple verification methods and intelligent orchestration to maximize speed and coverage. The platform simplifies and automates verification workflows, providing transparency and control over sensitive employee data for faster approvals in financial transactions.

Company Stage

Series C

Total Funding

$178.9M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-7%

1 year growth

0%

2 year growth

-22%