Information Technology

Job Title: Systems Administrator
Department: Information Technology
Employment Status:  FULL TIME
FLSA STATUS: EXEMPT            
Reports To: IT Operations Manager

Position Summary

The Systems Administrator is responsible for the administration, maintenance, and security of the college’s IT systems infrastructure. This includes managing virtualized environments, patch management, system security, and enterprise-level IT services. The ideal candidate will have extensive experience with VMware, Google Admin Console, Windows and Linux servers. This position plays a key role in ensuring system reliability, performance, and security across campus technology services.

Key Responsibilities

System Administration & Maintenance

• Manage and maintain VMware virtualization infrastructure.
• Manage and maintain all SaaS services within the company's portfolio, ensuring smooth operation through proper configuration, user access management, security enforcement, performance monitoring, and regular updates.
• Administer and troubleshoot Microsoft Windows Servers, Linux servers, DNS, DFS, AD and other core infrastructure components.
• Manage user accounts, permissions, and security policies for staff, faculty, and students across Active Directory, LDAP, and Google Admin Console.
• Configure and maintain Group Policy (GPOs) to enforce security, compliance, and user environment settings.
• Manage image deployment and workstation provisioning using tools like Microsoft Deployment Toolkit (MDT), Windows Autopilot, or other imaging solutions.
• Manage identity and access control solutions using Onelogin SSO and other authentication mechanisms.
• Implement and support patch management using Automox and related tools.
• Monitor and maintain endpoint security using Cynet and other security platforms.

Security & Compliance

• Ensure compliance with security policies and best practices across all IT systems.
• Regularly apply patches and updates to mitigate security vulnerabilities.
• Perform security audits, log analysis, and monitoring to detect and respond to potential threats.
• Support disaster recovery and business continuity planning efforts.

Technical Support & Collaboration

• Provide Tier 3 technical support for escalated system issues and collaborate with helpdesk teams to ensure timely resolution of complex technical problems.
• Work closely with the IT Operations team to improve system reliability and efficiency.
• Assist with IT infrastructure planning and implementation of new technologies.
• Document system configurations, procedures, and troubleshooting guides.

Qualifications & Experience

Required:

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in systems administration, networking, and enterprise IT environments.
• Strong hands-on experience with VMware administration and Google Admin Console.
• Proficiency in Windows Server administration (Active Directory, DNS, DFS, Group Policy).
• Knowledge of Linux administration in a mixed environment.
• Experience with patch management and endpoint security tools (Automox, Cynet, or similar).
• Familiarity with backup and disaster recovery best practices.

Preferred:

• Industry certifications (VMware VCP, Google Workspace Administrator, Microsoft certifications).
• Experience working in higher education IT environments.
• Scripting or automation experience (PowerShell, Bash, Python).

Key Competencies

• Strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively within a team.
• Strong attention to detail and security best practices.
• Ability to handle multiple priorities in a fast-paced environment.

Work Environment & Schedule

• Full-time position with on-site responsibilities.
• Participation in on-call rotation for critical system issues.
• Occasional after-hours maintenance and project implementation required.
• Lifting, carrying, or pushing objects weighing up to 50 lbs

Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.