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Full-Time

People Operations Associate

HR

Posted on 7/25/2024

EliseAI

EliseAI

51-200 employees

Conversational AI for real estate and healthcare

AI & Machine Learning
Real Estate
Enterprise Software
Healthcare

Compensation Overview

$90k - $120kAnnually

+ Equity + Comprehensive Benefits + Perks

Mid

New York, NY, USA

Requires in-person work from Midtown Manhattan office 5 days a week; relocation packages available for candidates outside Greater NYC metro area.

Category
Human Resources
People & HR
Required Skills
Communications
Human Resources Information System (HRIS)
Requirements
  • 2+ years of experience in Human Resources or People Operations. Office management experience a plus
  • Experience managing an HRIS platform. PEO experience a plus
  • This role requires a high level of professionalism and diplomacy working with highly confidential information
  • Ability to multitask and prioritize multiple tasks and projects
  • Excellent organization skills with great attention to detail
  • Strong EQ, verbal and written communication skills
  • Willing to work in person from our Midtown Manhattan office 5 days a week
  • Experience working at a high growth startup or fast paced environment is preferred
Responsibilities
  • Serve as a point of contact for employee inquiries and issues, providing guidance and resolution in a timely manner.
  • Coordinate and execute the end-to-end onboarding process for new hires, including, pre-employment background checks, I-9 completion, new hire paperwork, and orientation sessions.
  • Collaborate closely with hiring managers and internal stakeholders to ensure seamless new hire transitions from pre-onboarding through the first 30 days of employment.
  • Manage the offboarding process by ensuring departing employees receive all required paperwork and collaborating with necessary stakeholders to manage system access and retrieve company property.
  • Maintain accurate and up-to-date employee records in our HRIS/PEO system, including processing new hires, employee changes, and terminations.
  • Act as the primary point of contact between our PEO and employees, addressing and resolving issues in a timely manner.
  • Facilitate Open Enrollment process including plan renewals and communication to employees.
  • Process and administer leave-of-absences requests and disability paperwork.
  • Process annual reporting requirements, including EEO-1 reporting.
  • Draft employee verification letters, confirming necessary employment information.
  • Ensure accuracy and compliance with company policies and state legal requirements (wage rate notices, labor law posters, setting up new hire and annual harassment training, etc).
  • Handle immigration processes and paperwork for employees requiring visas or work authorization, ensuring compliance with immigration laws and regulations.
  • Maintain accurate and up-to-date employee files and records ensuring confidentiality and compliance with data protection regulations.
  • Collaborate with the office team to plan and execute company outings, events, and employee recognition programs.

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing operational efficiency. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to empower businesses by improving efficiency and customer satisfaction through automation.

Company Stage

Series C

Total Funding

$90.8M

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

17%

1 year growth

42%

2 year growth

96%
Simplify Jobs

Simplify's Take

What believers are saying

  • EliseAI's recent $35 million Series C funding round indicates strong investor confidence and provides substantial capital for further innovation and expansion.
  • The launch of their next-generation AI platform, which serves over 60% of the top 50 real estate operators, showcases their market leadership and potential for widespread adoption.
  • Their SaaS business model ensures a steady revenue stream, with advanced management tools offering clients valuable insights into their operations.

What critics are saying

  • The competitive landscape in conversational AI is intense, requiring continuous innovation to maintain a leading position.
  • Integration with third-party applications, while beneficial, can pose challenges in terms of compatibility and data security.

What makes EliseAI unique

  • EliseAI's platform integrates seamlessly with core systems like PMS and CRM, ensuring smooth data synchronization and efficient communication, unlike many competitors.
  • Their AI capabilities handle inquiries and requests 24/7, providing timely responses even after business hours, which is a significant advantage in both real estate and healthcare sectors.
  • EliseAI's platform supports multiple languages and various communication methods, making it highly versatile and accessible to a diverse user base.
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