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Customer Onboarding Manager

Paid Social

Confirmed live in the last 24 hours

501-1,000 employees

Provides AI-driven cross-channel advertising platform

Data & Analytics
Enterprise Software
AI & Machine Learning

Compensation Overview

$75k - $95kAnnually

+ Bonus + Stock Options + Equity Grants

Mid, Senior

Chicago, IL, USA

Customer Success Management
Sales & Account Management
Required Skills
  • Bachelor's degree in a relevant field or equivalent practical experience
  • 3 - 5 years digital experience ideally in a Social Media role
  • Strong understanding of digital advertising platforms and tools
  • Experience working with Google Sheets
  • Proficiency in creating visually appealing and impactful presentations using Google Slides
  • Excellent communication and interpersonal skills
  • Detail-oriented and highly organized with strong project management skills
  • Problem-solving mindset and ability to navigate complex situations
  • Self-motivated and proactive with the ability to work independently and prioritize tasks
  • Ability to thrive in a fast-paced and collaborative team environment
  • Be a subject matter expert on Smartly's products and services
  • Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform
  • Take ownership of the technical execution of the onboarding plan
  • Set up campaign drafts for new customers
  • Set up reporting views for customers
  • Utilize feeds to create automations and streamline customer workflows
  • Tailor the onboarding journey to each customer
  • Organize and manage the onboarding process
  • Collaborate with relevant teams to qualify each case and ensure sales commitments are delivered
  • Create visually appealing and effective decks using Google Slides offers an advertising platform with centralized campaign management, automated workflows, dynamic creative templates, and data integration for cross-channel advertising. The platform leverages predictive algorithms and AI-driven insights to optimize bids and budgets, enabling brands to reach and engage consumers across major media platforms such as Facebook, Google, Instagram, Pinterest, Snap, and TikTok.

Company Stage


Total Funding



Helsinki, Finland