Part-Time
Student Worker
Customer Support
Posted on 8/23/2025
Grand Canyon Education
1,001-5,000 employees
Delivers shared services for student lifecycle
No salary listed
Company Does Not Provide H1B Sponsorship
Phoenix, AZ, USA
In Person
 Customer Experience & Support (3) |
|---|
| , , |
- Must be customer service focused.
- Must have a positive attitude and a willingness to learn new concepts.
- Must have basic knowledge of Microsoft Office programs such as: Word, PowerPoint, and Excel.
- Must have basic knowledge of PC or Mac computer navigation.
- Must have the ability to think critically.
- Ability to type 30 wpm while interacting with callers and system-based tools.
- Must be willing to work some nights and/or weekends.
- May be required to take a job assessment test.
- Commitment to this role for at least one semester is strongly preferred.
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Maintain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
- You may be subject to termination if you fall below the minimum requirements.
- Provide stellar customer service over the phone.
- Deliver excellent live chat support for all students.
- Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems.
- Become familiar with LMS, Student Portal, GCU Media, and eBooks.
Grand Canyon Education provides higher education services to colleges and universities by using a shared services model to manage operational functions across the student life cycle. Its offerings include enrollment and marketing, academic support, retention, and the management of online and on-campus programs, all delivered through long-term service agreements with partner institutions. The product works by partnering with institutions to tailor programs for diverse student bodies, handling operational tasks so schools can focus on education and growth. This approach differentiates the company through its full lifecycle, long-term partnerships and customizable support tailored to each institution’s needs, rather than selling a single product. The goal is to help colleges and universities improve operational efficiency and student success, driving institutional growth and educational transformation.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Phoenix, Arizona
Founded
1983
Simplify's Take
What believers are saying
- Q1 2026 enrollments rose 7.1% to 136,884, boosting revenue 6.7% to $308.8 million.
- Full-year 2026 revenue guidance raised to $1.18 billion midpoint with Q2 at $333.8 million.
- Share repurchases of 724,408 shares for $120.4 million signal strong cash flow.
What critics are saying
- Strategic Education's Q1 2026 enrollment miss signals sector demand contraction hitting GCE.
- Title IV funding cuts from regulatory scrutiny slash partner enrollments within 6 months.
- Loss of top-3 university partner eliminates 20% revenue in 12 months.
What makes Grand Canyon Education unique
- GCE provides shared services across full student lifecycle to 22 university partners.
- AI enables 24/7 tutoring and personalized curricula for online and hybrid students.
- Employer partnerships with 5,500 firms drive 30% of new student enrollments.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Company News
Arthur J. Gallagher, an insurance brokerage and consulting firm, stands out amongst cash-producing stocks with a 12.8% trailing 12-month free cash flow margin. The company has demonstrated strong revenue growth of 17.9% annually over the past two years and earnings per share growth of 17.7% annually over five years, outperforming peers. In contrast, Grand Canyon Education faces challenges with underwhelming student numbers and modest earnings growth of just 7.2% annually over five years, despite a 21.6% free cash flow margin. GE HealthCare also struggles with weak 2.7% annual revenue growth over two years and limited organic expansion. Arthur J. Gallagher, operating in approximately 130 countries, provides insurance brokerage, reinsurance and consulting services globally.
Grand Canyon Education saw its stock decline in Q4 2025 despite reporting solid operating results, according to Riverwater Partners' investor letter. The education services company was the fund's largest detractor during the quarter. The stock's weakness stemmed from negative sentiment across the for-profit education sector, triggered by competitors reporting weaker-than-expected enrolment trends. Concerns around a potential government shutdown and Title IV funding flows created additional uncertainty, though Grand Canyon's direct exposure remains limited. Despite the selloff, Riverwater Partners maintains its positive view, describing Grand Canyon Education as "a high-quality compounder with a compelling long-term growth runway". The company reported third-quarter revenue of $261.1 million, up 9.6% year-over-year. The stock closed at $179.70 on 22 January 2026, with a market capitalisation of $5.047 billion.
APEI competes with other education providers like Laureate Education, Inc. and Grand Canyon Education, Inc.
Tarleton State to face Grand Canyon in the 2025 University Credit Union WAC Softball Tournament championship.
- Two-time defending champion Grand Canyon will look to complete a three-peat as the top overall seed in the 2025 Western Athletic Conference (WAC) Men's Golf Championship at Chapparal Pines in Payson, Arizona on April 25-27.