Cares Advocate

KBP Cares is a 501(c)3 Employee Assistance Program supported by KBP Brands. Available to every KBP Brands employee upon hire, KBP Cares provides assistance for qualifying circumstances affecting their ability to meet necessary living expenses. The KBP Cares Advocate plays a crucial role in the daily operations of the program, serving as a true advocate for those in need and acting as a liaison between applicants and the Allocation Committee.

What You’ll Do

Application Processing (75%)

• Review and process grant applications, ensuring thorough understanding of the applicant’s financial hardship and needs.

• Obtain and validate all required documentation to support each case.

• Present applications clearly and objectively to the Allocation Committee for approval using the designated grant platform.

• Proactively gather missing information or respond to Committee follow-up questions.

• Maintain accurate, up-to-date records in the grant platform and ensure application movement within 30 days.

• Ensure timely applicant communication, with a one-business-day response time standard.

• Process vendor payments on approved grants, directly paying employees’ qualified bills.

• Provide data and metrics to the Executive Director, including monthly and annual grant volume, amounts awarded, and application challenges.

• Help meet or exceed grant volume goals and deadlines.

Communications (25%)

• Collect testimonials and craft compelling success stories to help market the program.

• Draft and publish KBP Cares content across multiple platforms including social media and newsletters.

• Assist with planning and execution of KBP Cares events and initiatives to build program awareness and support.

What We’re Looking for:

• Excellent organizational and time management skills with the ability to manage multiple priorities.

• Ability to work independently and manage workload with autonomy.

• High emotional intelligence and interpersonal communication skills.

• Strong discretion, ethics, and ability to handle confidential information.

• Exceptional written and verbal communication skills.

• Ability to critically assess complex situations and communicate solutions clearly.

• Strong attention to detail and a proactive, solutions-oriented mindset.

• Comfortable working with employees from all socioeconomic backgrounds.

What KBP Brings to the table:

KBP Brands is a leading restaurant franchise group with a clear mission: Through our passion for excellence, we seek diverse and sustainable growth for our business and our people. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.

Our Leawood, KS, home office provides an innovative and dynamic space where collaboration is not only encouraged but a way of life.  Opportunities for learning and development, social time, wellness and personal growth are central to our culture.

If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth – personally, professionally, and financially – then a career with KBP Cares IS the right fit for you.

Offers will be negotiated based on each candidate's qualifications.

Apply to become part of the KBP Team, and receive a rewarding career with opportunities for personal, professional and financial growth!

Benefits
Full-time roles are eligible to enroll in our comprehensive benefits program which includes medical, dental and vision coverage as well as short-term and long-term disability. You will also be eligible to take advantage of company paid benefits such as 401k company match, paid time off, life insurance, and AD&D.