Full-Time
Leasing Consultant
The Century at Katy
Valiant Residential
Multifamily property management
No salary listed
Katy, TX, USA
In Person
Flexible schedule, including evenings and weekends, is required.
 Real Estate (1) |
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- Experience working with the public and/or in sales.
- Strong verbal and written communication skills in English to interact effectively with team members, residents, vendors, and other stakeholders.
- Fair Housing Certification, or willingness to obtain it before interacting with prospective residents.
- Ability to support and contribute to the community team.
- Ability to operate a telephone, personal computer and keyboard, Microsoft Office including Word and Microsoft Outlook, and community software.
- Ability to participate in training to comply with new or existing laws.
- Ability to work a flexible schedule, including evenings and weekends.
- Two years of previous relevant customer service experience.
- Neat, clean, and professional presentation throughout the workday and whenever present in the community.
- Ability to comply with expectations demonstrated in the employee handbook.
- Ability to diffuse and respond to customer concerns to avoid escalation.
- Greet prospects and qualify them by covering all criteria, asking questions, and utilizing completed guest cards.
- Prepare move-in packages and lease paperwork.
- Record all telephone and in-person visits on appropriate reports and file guest cards according to established procedures.
- Inspect models and available market-ready units and communicate related service needs to the Community Manager.
- Have prospects complete applications and secure deposits in accordance with company procedures and Fair Housing requirements.
- Update the availability report and process applications for approval, including credit checks and rental history, then submit processed applications to the Community Manager.
- Assist in monitoring renewals and distribute and follow up on renewal notices.
- Monitor advertising effectiveness and gather and file information about market competition.
- Professionally represent the company at all times.
- Accept rental payments and promptly provide them to the Assistant Community Manager.
- Type leases, complete appropriate paperwork, and accurately and timely enter information into the Yardi System for Community Manager review before obtaining signatures.
- Assist the management team with various tasks as required.
- Consistently implement community policies.
- Bilingual ability in Spanish.
Valiant Residential is a residential property-management company focused on multifamily communities. Its teams oversee leasing, resident service, maintenance, marketing, and day-to-day property operations. The company works with owners and investment partners to manage community performance and resident experience. Valiant provides third-party multifamily management, with on-site and regional teams balancing resident experience, occupancy, physical asset upkeep, compliance, marketing, and financial performance across communities with different owners and market positions.
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