Full-Time

Customer Value Executive

Posted on 1/31/2026

TransUnion

TransUnion

5,001-10,000 employees

Credit reporting, risk analytics, fraud detection

Compensation Overview

$54.2k - $84k/yr

+ Commission

No H1B Sponsorship

Chicago, IL, USA

Hybrid

Remote position with occasional in-person attendance at events.

Category
Sales & Account Management
Requirements
  • BA/BS degree
  • 1-3 years of experience in an AdTech/MarTech role is a plus
  • Strong ability to help team members create and manage relationships at all levels of a customer organization.
  • Demonstrate a track record of exemplary project and program management skills, including strategic planning, organization, execution, and follow-through.
  • Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across accounts.
  • Very strong communication skills both written and verbal.
Responsibilities
  • Engagement Management: Inspire customer confidence through timely and reliable execution of services and develop product usage maturity models to ensure customers track to the most effective use of TruAudience Data Marketplace.
  • Help customers adopt and scale data solutions to improve their businesses.
  • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement.
  • Project Management: Lead and deliver initiatives and customer engagements. Understand business requirements to work with Programmatic team members to help them plan and manage all phases of a customer project lifecycle to ensure successful project delivery.
  • Commercial Orientation: Help protect the core value of the relationship and help team members to identify strong opportunities to communicate to sales to help grow the business.
  • Influence: Represent the voice of the customer to inform our sales process and product roadmap to drive solution and feature innovations.
  • Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our customers.
  • Team Player: Effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, and other individuals or organizations.

TransUnion is a global information and insights company. It collects and analyzes data to provide services for businesses and consumers. For business clients, it offers credit portfolio management, marketing solutions, and fraud detection to help manage risk and make informed decisions. For consumers, it provides tools to monitor personal credit, including credit reports and scores. The platform supports enterprise use by enabling storage, identity resolution, and protection for building traditional and generative AI models. TransUnion generates revenue through three segments: U.S. Markets, International, and Consumer Interactive. Its goal is to help customers understand and manage credit risk, prevent fraud, and derive actionable insights from large data assets.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

1968

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2025 U.S. Information Services revenue hit $609 million, up 9% year-over-year.
  • International revenue grew 18% in FY 2025, led by India and South Africa.
  • Buró de Crédito acquisition boosts Mexico ownership to 94% for $662 million.

What critics are saying

  • VantageScore 4.0 at $0.99 cannibalizes mortgage score revenue within 12 months.
  • Equifax's 14.3% Q1 2026 growth outpaces TransUnion's 10.7%, eroding share.
  • Data privacy laws restrict consumer data access, collapsing AI training moat by 2027.

What makes TransUnion unique

  • TransUnion evolved from credit bureau to AI-powered data analytics provider with TLOxp and CreditVision.
  • OneTru platform enables AI model building for enterprise fraud prevention and identity resolution.
  • Digital Business Profile manages SMB online presence across 80+ platforms via single portal.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Disability Insurance

Paid Parental Leave

Adoption Assistance

Fertility Treatment Support

Legal Services

Long-Term Care Insurance

Commuter Benefits

Tuition Reimbursement

Charity Gift Matching

Employee Stock Purchase Plan

401(k) Retirement Plan

401(k) Company Match

Company News

Yahoo Finance
Apr 9th, 2026
TransUnion beats Q4 revenue estimates by 3.3% as data services sector shows strength

TransUnion reported fourth-quarter revenues of $1.17 billion, up 13% year on year and exceeding analysts' expectations by 3.3%. The credit bureau beat revenue estimates but missed full-year earnings per share guidance. The data and business process services sector showed strong fourth-quarter performance overall, with the 10 tracked stocks beating consensus revenue estimates by 2.9% on average. However, next quarter's revenue guidance came in 0.5% below expectations. Despite solid quarterly results, sector stocks have declined 4.9% on average since reporting earnings. TransUnion shares remained flat following its announcement and currently trade at $71.09. Chief executive Chris Cartwright said the company "finished the year strongly with results that again exceeded financial guidance.

Yahoo Finance
Mar 26th, 2026
TransUnion launches TruLookup real estate app amid 54% intrinsic discount and 17.7% YTD share price drop

TransUnion has launched TruLookup for Real Estate, a mobile-first app combining property ownership checks, fraud prevention tools and prospecting features for real estate professionals. Despite new product launches and fraud detection upgrades, TransUnion's shares have declined 17.65% year-to-date and 21.26% over one year, though three-year total shareholder returns stand at 20.25%. The stock closed at $68.62 against a fair value estimate of $94.60, suggesting a potential 53.97% discount. The company is investing in AI, machine learning and its global cloud-native OneTru platform to drive efficiency and customer retention. However, analysts note risks from tighter data privacy regulations and potential cyber incidents. TransUnion trades at 29x price-to-earnings ratio, above the 19x industry average.

PR Newswire
Mar 16th, 2026
Algebrik AI partners with TransUnion to embed credit data into AI-powered lending platform

Algebrik AI, a New York-based loan origination platform provider, has announced a strategic integration with TransUnion to embed credit and identity data directly into lending workflows. The partnership enables financial institutions using Algebrik to access TransUnion's credit scores, trended data and fraud prevention tools without additional system integrations. The collaboration aims to help credit unions, community banks and fintech lenders make faster, more inclusive lending decisions. TransUnion data is now available within Algebrik's no-code decisioning engine, allowing risk teams to deploy new underwriting strategies and evaluate thin-file borrowers more effectively. Founded to modernise loan origination technology, Algebrik offers an AI-powered, cloud-native platform that includes digital account opening, decisioning and portfolio analytics. The integration supports compliance with Fair Lending and ECOA frameworks whilst enabling scalable credit expansion.

Yahoo Finance
Mar 15th, 2026
TransUnion cuts VantageScore 4.0 price to $0.99, targeting $900M in lender and consumer savings

TransUnion has cut the price of its VantageScore 4.0 mortgage origination score to $0.99, offering it free alongside purchased FICO scores. The move aims to improve homebuyer affordability and align with Federal Housing Finance Agency efforts to increase score competition. TransUnion estimates the pricing could deliver over $900 million in potential savings for lenders and consumers. The aggressive pricing appears designed to shift mortgage credit-scoring preferences towards VantageScore 4.0 whilst enhancing TransUnion's position in housing finance policy discussions. The company recently launched its AI Analytics Orchestrator Agent, built on its OneTru platform and Google's Gemini models, connecting the mortgage pricing strategy to a broader push towards higher-value analytics services. Analysts project TransUnion revenue could reach $5.6 billion by 2028.

Yahoo Finance
Mar 5th, 2026
TransUnion launches AI Analytics Orchestrator Agent with Google Cloud to cut credit analytics from weeks to minutes

TransUnion has launched its AI Analytics Orchestrator Agent, built on its OneTru platform and powered by Google's Gemini models. The tool is designed to accelerate credit analytics for the financial services industry, reducing cycle times from weeks to hours or minutes. Currently used by internal data scientists, the Agent enables users to translate natural-language questions into production-ready analytical workflows. It integrates with TransUnion's TruIQ solutions suite and enterprise data catalog, providing transparent, step-by-step reasoning that supports auditability and governance requirements. The capability combines Google Cloud's AI technology with TransUnion's proprietary data assets and financial services expertise. In coming months, customers will gain access to the Agent for self-service analytics, expanding TransUnion's ability to deliver advanced credit intelligence with reduced resource requirements.

INACTIVE