Full-Time

Engineer III

Chatmeter

Chatmeter

51-200 employees

AI-powered brand reputation management for multi-location businesses

Data & Analytics

Senior

San Diego, CA, USA

Required Skills
Kubernetes
JavaScript
React.js
Git
Java
Elasticsearch
Scala
MongoDB
Product Design
Requirements
  • We actively support remote work in the United States with a focus on candidates in states we currently operate in:
  • California, Oregon, Washington, Arizona, Utah, Nevada, Massachusetts, New York, Florida, Colorado, Michigan, Missouri, Louisiana, Texas, Illinois, Maryland, North Carolina and Idaho
  • Minimum of 5+ years of hands-on programming experience in Java and/or Scala as well as Javascript
  • React ★★★
  • Node ★★★
  • Kubernetes ★★
  • Elasticsearch ★★
  • MongoDB ★★
  • Who We Are
  • Established in 2009, Chatmeter now analyzes billions of customer reviews, social media mentions, and sentiments from hundreds of sources to help businesses keep a pulse on all of their locations. Fortune 5000 companies rely on Chatmeter's expertise in multi-location brand management to make confident business decisions that provide a competitive advantage at every location. From search rankings to business listings, store pages, and more, Chatmeter is the trusted solution for driving traffic and revenue to local businesses in over 40 industries including retail, healthcare, financial services, real estate, food services, and automotive
  • Chatmeter is a fast-growing company and we've been recognized on both the Inc. 5000 and the SaaS 1000 lists. That growth has a lot to do with our ability to provide customers with not only a great product but great service as well, just check out our 4.4-star rating on G2 Crowd
  • When it comes to working at Chatmeter, you should know we promote within, embrace diversity, celebrate our wins, and are dedicated to building a company culture where employees can thrive. This is probably why Chatmeter was recently named one of San Diego's Best Places to Work by the San Diego Union-Tribune. Want to be a part of a company that cares about your success just as much as our own? Apply today
  • We actively support remote work in the United States with a focus on candidates in states we currently operate in
Responsibilities
  • Design, develop, automate and deploy new features and functionality
  • Be part of our software development life cycle; participate in sprint planning sessions, retrospectives, daily standups and review pull requests from other members on your team
  • Communicates technical decisions through design docs, tech talks, and the wiki
  • Mentors junior engineers via pairing, design review, and code review
  • Contributes frequently to product demos Communicates effectively cross functions; is able to work well with Product, Design, etc, as necessary
  • Proactively identifies problems with requirements (lack of clarity, inconsistencies, technical limitations) for their own work and adjacent work, and communicates these issues early to help course-correct
  • Understands and makes well-reasoned design decisions and tradeoffs in their area of expertise
  • Able to work in other areas of the codebase with minimal guidance. Able to consistently debug problems and find root causes
  • Demonstrates knowledge of industry trends, our infrastructure and our build system, including sbt, javascript transpilation, gitlab, and git
Desired Qualifications
  • Qualifying Experience:

Chatmeter excels in the realm of brand intelligence and reputation management, leveraging AI-powered deep listening to provide real-time, relevant insights for multi-location brands. Their platform addresses the complexities of managing reputation across multiple locations and channels, offering end-to-end visibility for all levels of an organization. With a high customer retention rate of 93%, Chatmeter has proven its value across various industries including retail, restaurant, healthcare, and financial services, demonstrating its industry leadership and competitive advantage.

Company Stage

Private

Total Funding

N/A

Headquarters

San Diego, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

14%

2 year growth

8%

Benefits

Health + Wellness

Plan For Your Dreams

Flexible Time Off

Work That Works For You

Sick? Relax and Recover

INACTIVE