Full-Time
Product Manager
Confirmed live in the last 24 hours
Decagon
51-200 employees
Generative AI solutions for customer support
Mid, Senior
San Francisco, CA, USA
You match the following Decagon's candidate preferences
Employers are more likely to interview you if you match these preferences:
- 3+ years of Product Management experience in fast-paced AI, SaaS, or startup environments
- Track record of successful product launches from concept to completion
- Strong ability to gather and analyze customer insights for product decisions
- Excellence in cross-functional collaboration with engineering, design, and GTM teams
- Skilled at balancing competing priorities and strategic planning
- Direct experience with AI/ML product development
- Strong data analysis skills for measuring and improving product performance
- Experience growing products in early-stage startup environments
Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for a variety of clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.
Company Size
51-200
Company Stage
Series B
Total Funding
$97.3M
Headquarters
San Francisco, California
Founded
2023
Simplify's Take
What believers are saying
- Increased demand for AI-driven customer support solutions enhances Decagon's market potential.
- Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.
- Shift towards subscription-based AI services aligns with Decagon's scalable business model.
What critics are saying
- Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.
- Over-reliance on key clients like Bilt and Vanta poses a potential business risk.
- Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.
What makes Decagon unique
- Decagon.ai offers AI solutions that enhance customer support and operational efficiency.
- Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.
- Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Meal Benefits
Growth & Insights and Company News
6 month growth
↑ 12%1 year growth
↑ 15%2 year growth
↑ 15%Decagon, a leading innovator in AI customer support agents, announced it had raised $100 million, including its latest Series B funding round (quadrupling its valuation in just a few months).
Decagon, the leading innovator in AI customer support agents, today announced it has raised a total of $100 million, including its latest Series B fun
Decagon, which is building AI-based software to handle customer service for companies like Eventbrite, Slack and Duolingo, announced today that it raised $65 million in a round led by Bain Capital Ventures, valuing the startup at $650 million.
Today, Decagon announced it's raising $65 million in a Series B round led by Bain Capital Ventures with participation from tech investor Elad Gil and marquee VC firms Accel and Bond Capital, among others.
Decagon, a San Francisco, CA-based generative AI company empowering enterprise customer support, raised $35M in Seed and Series A funding.