Analytics Product Manager

Who we are

Acqueon's Revenue Execution Platform lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

We are looking for

Our product team is at the heart of Acqueon’s success, and as an Analytics Product Manager you will lead the development of outreach performance analytics that directly link engagement efforts to revenue impact. This role will focus on building reporting and analytics capabilities that measure and optimize the effectiveness of outreach channels—including email, SMS, and voice—ensuring our customers can make data-driven decisions to maximize revenue growth. You will engage directly with customers, as well as sales, customer success, engineering, and other PMs to understand the product roadmap and advance Acqueon's platforms and data. You will work closely with product managers, architects, software engineers, and documentation teams to define and deliver the platform capabilities which will empower customers' call center operations and fuel Acqueon’s next stage of growth.

The ideal candidate will have a strong background in data analytics, customer engagement strategies, and experience in developing reporting frameworks that provide actionable insights into revenue attribution and campaign effectiveness.

As an Analytics Product Manager in Acqueon you will

• Own the product, identify problems, and meet the needs of users and stakeholders, define and prioritize product requirements, lead agile development process, and execute timely product launches.
• Define the vision, strategy, and roadmap for outreach performance analytics with a clear focus on revenue impact.
• Work closely with engineering, data science, and design teams to develop robust analytics capabilities that provide insights into channel performance, revenue attribution, campaign effectiveness, customer segmentation, and outreach optimization.
• Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
• Implement usage tracking and analyze patterns to validate new digital feature requirements.
• Translate customer needs to product functionalities.
• Work with the Product team leaders in planning the product roadmap.
• Convert ideas to prototypes and demonstrate them to the key partners.
• Coordinate with the engineering team to plan and deliver features on time.
• Analyze outreach performance trends and proactively recommend strategies for revenue maximization.

As an Analytics Product Manager in Acqueon you will need

• 5-7+ years of experience Product Management, preferably in analytics, customer engagement, or outreach performance tracking.
• Strong understanding of outreach channels (Voice and Digital) and their role in revenue generation.
• Strong presentation skills.
• Strong familiarity with outbound campaign technologies and platforms. 
• Ability to think creatively and solve problems.
• Proven experience in developing analytics products, BI dashboards, and revenue attribution models.
• Prior experience in Contact Center domain will be preferable.
• Familiarity in agile development framework will be preferable.
• Experience with data visualization tools such as Tableau, Power BI, or Looker.
• Extensive experience working with design and engineering teams.
• Background in sales, collections, or healthcare outreach use cases.
• Prior experience in development or program management will be a plus.
• Ability to work hybrid or onsite in our office in Dallas.

This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industry’s fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.