Full-Time

Account Manager II

Commercial Banking

Posted on 1/28/2025

TD Bank

TD Bank

11-50 employees

Personalized wealth management and financial planning

Fintech
Financial Services

Compensation Overview

CA$65.6k - CA$98.4kAnnually

Mid, Senior

Richmond, BC, Canada

Category
Customer Success Management
Sales & Account Management

You match the following TD Bank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Undergraduate/Graduate degree and/or
  • 5+ years of relevant experience and/or Associate Program
Responsibilities
  • Deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
  • Lead all aspects of account management, credit and operational risk for an assigned portfolio
  • Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
  • Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
  • Promote and offer full suite of products, sales, services and banking capabilities
  • Meet or exceed business targets
  • Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile
  • Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
  • Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits
  • Renew credits in a timely manner, meeting targets for expired credits
  • Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
  • Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Ensure compliance with regulatory and operational risk requirements
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

TD Bank provides wealth management services aimed at helping Canadians grow, manage, and protect their wealth. Their approach involves understanding each client's unique goals through a detailed discovery process that incorporates behavioral finance to create a personalized Wealth Personality™ profile. This profile guides the development of a customized wealth strategy that adapts to the client's life priorities, focusing on building net worth, implementing tax-efficient strategies, protecting assets, and planning for legacy. Unlike many competitors, TD Bank emphasizes a personalized and holistic approach to financial planning, ensuring that clients receive tailored advice that evolves with their needs.

Company Stage

IPO

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1955

Simplify Jobs

Simplify's Take

What believers are saying

  • Digital banking adoption is driving demand for enhanced mobile banking features.
  • Open banking allows TD Bank to collaborate with fintech for personalized services.
  • Sustainability trends support TD Bank's focus on green finance initiatives.

What critics are saying

  • Competition from fintechs pressures TD Bank to innovate rapidly.
  • Rising interest rates may reduce demand for new home loans.
  • Remote work trends could impact TD Bank's commercial real estate investments.

What makes TD Bank unique

  • TD Bank is leveraging AI for advanced fraud detection and prevention.
  • The bank is integrating ESG criteria into its lending and investment decisions.
  • TD Bank is exploring blockchain for cross-border transaction efficiency.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Professional Development Budget

Mental Health Support

Wellness Program

Performance Bonus

INACTIVE