Learning Systems & Development Advisor @ South West Water

Salary Range: 40000 to 45000 (Currency: GBP) (Pay period: per-year-salary)

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

About the Role:

As we implement a new Learning Management System (LMS), we’re seeking a Learning Systems & Development Advisor to initially lead the technical and data aspects of this transition. This role is ideal for someone who thrives in the detail, understands learning systems and data structures, and is passionate about enabling impactful learning experiences through clean, compliant, and well-managed systems.

In the short to medium term, the focus will be on supporting the integration and optimisation of our new LMS. Over time, the role will evolve to include broader responsibilities across the L&D function- such as supporting our Operational training records management (Mandatory/H&S) within this LMS, psychometric assessment administration, learning tracking, and induction programme coordination.

This role will be based in Exeter or Bristol but there will be occasional travel between sites across the business including Bournemouth and Redhill.

What You'll Be Doing:

Learning System Integration & Data Management
Collaborate with team on the migration of learning records from legacy systems to the new LMS, ensuring accuracy, integrity, and compliance.
Conduct data cleansing and validation to ensure records are structured and relevant.
Support administration of SCORM/xAPI content and ensure compatibility with the new platform.
Manage end-user queries and liaise with system suppliers to resolve issues.

Reporting, Insights & Risk Identification
Generate and interpret learning data reports to support compliance, performance tracking, and business insight.
Support on the compliance cycle of mandatory and regulatory training.
Identify gaps or risks in learning compliance and escalate where appropriate.
Develop dashboards and visualisations to communicate learning impact and engagement metrics.

Stakeholder Engagement & Collaboration
Work closely with L&D, HR, IT, and compliance teams to ensure system integration and alignment.
Act as a key contact for LMS-related queries and support.
Provide training and guidance to internal users on system functionality and data best practices.

What We're Looking For:

Essential
Proven experience working with LMS or LXP platforms (e.g., SCORM file management, user administration, content deployment).
Strong understanding of compliance requirements for training data.
Experience in data migration, validation, reporting, and troubleshooting.
Proficiency in Excel, reporting tools, and dashboard creation.
Excellent attention to detail and ability to manage multiple priorities.
Strong communication and stakeholder engagement skills.

Desirable
Experience working in a regulated industry, ideally utilities, water, or similar.
Familiarity with learning design principles and toolkit development.
Proficiency in Articulate 360 or similar eLearning authoring tools.
Interest in or experience with AI-based content creation tools.
Willing to learn about psychometric tools, apprenticeship framework and learning programme delivery.

What's In It For You?

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
Generous holiday allowance plus bank holidays
A discretionary Bonus
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Scheme
Financial support services
And plenty more!

Closing Date: 14th October 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Learning Systems & Development Advisor