COMPANY OVERVIEW

Global Atlantic Financial Group is a leader in the U.S. life insurance and annuity industry, serving the needs of individuals and institutions. Global Atlantic is a wholly-owned subsidiary of KKR, a leading global investment firm that offers alternative asset management across multiple strategies and capital markets solutions.

We are looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us.

The KKR-Global Atlantic partnership - The Global Atlantic Story

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POSITION OVERVIEW

This position will be a direct report to the VP, Shared Services (Including Technology, Risk) Portfolio in the Operations, Shared Services Organization at Global Atlantic Financial Group. The Shared Services is focused on the design and implementation of integrated solutions to enable efficiencies and effectiveness; supports the strategic planning, budgeting and governance of business transformation initiatives and facilitates coordination across functional and organizational boundaries; collaborates with stakeholders to assess business process efficiency, operational performance and environmental factors to identify improvement opportunities; manages and coordinates resources to support program and project management, business analysis and provides oversight of project execution; and serves as GA’s center of excellence in the execution of large scale business transformation initiatives. This role can sit out of our Boston or Hartford Offices.

As a member of the EPMO team, Shared Services Program Manager partners with Human Resources, Legal & Compliance, Corporate Services, Corporate Development and Risk and other key stakeholders to lead the Shared Services function for Global Atlantic. This role oversees and directs the strategy for the planning, and execution of the Shared Services portfolio of projects focused on shared services transformational engagements for our business. You will work closely with project teams (including product owners, technology solution architects sourcing consultants and industry SMEs) and key stakeholders to understand customer and user needs, resolve conflicts and remove barriers, and ensure deliverables are on-time and meet quality standards. This role will typically interface with a diverse mix of internal and vendor stakeholders, all working towards the goal of delivering a project on-time and at or under budget.

We are looking for someone with an entrepreneurial and consultant outlook, has a systems thinking mindset, the ability to simplify the complex and act upon it, who is comfortable working in a dynamic team environment, and who will embrace the opportunity to connect cross functionally with other ahead, program/portfolio management experience, and possess excellent business partnering, negotiation and networking skills.

Responsibilities:

Accountable for the overall application of the Shared Services Delivery Program in terms of strategic value, architectural fit and business alignment.
Oversee and ensure technology projects are on time and on budget that require multiple layers of service providers and internal and external stakeholders.
Build and maintain collaborative relationships with business stakeholders, technology partners, Strategic Sourcing, and other key teams across organization.
Drive and Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables).
Prioritize and report on project portfolio updates and value capture plan with internal stakeholders for Shared Services Monthly Governance reviews
Translate the business strategy, needs & requirements into clear direction for the project teams
Drive and execute multiple projects at a time based on demand of shared services projects
Drive and execute in the definition of project scope and goals, including project and staffing estimation
Define and create project approach, including project plans, targets, milestones and dependencies in Workfront/ Jira tool
Coordinate and manage Technology related annual discretionary planning and Quarterly financial planning with Business Finance Officer and Business sponsors/leads
Serve as the product owner in Agile / SCRUM development process; write user stories, groom the backlog, and lead sprint planning
Track project/engagement dependencies, milestones, and deliverables to ensure successful project implementation and deployment by closely working with business and technology teams.
Experience as a Project Manager in the Shared Services and IT sector
Relevant industry recognized certification related to project management, e.g. PMP, o Agile PM, o SAFe.
Good Knowledge and 15+ years of experience of project management (Agile, Prince2, PMP, Waterfall) methodologies
Lead stakeholder communications across all project work threads. Ensure appropriate communications regarding issues and risks to foster project success and long-term stakeholder relationship.
Serves as internal escalation point person on projects and ability to successfully resolve problems and issues.
Serve as subject matter expert and lead sponsor for designated program and projects and provide meaningful updates to business in laymen’s terms.
Budget and expense reporting as it pertains to the project portfolio by closely working with Business finance officer and technology governance team.
Champion continuous core business capability improvement through timely adoption of innovative technologies, procedures, and processes

Qualifications

15+ years relevant Project/Program Management experience in the Shared Services and technology-oriented organization
Bachelor’s or Master’s degree in business administration or related field
Proven leadership experience, including direct and influence leadership of diverse teams across a highly matrixed organization
Passion and drive for continuous improvement, transformational change, with a business owner mentality
Ability to design, develop, and communicate accounting and finance related deliverables (resource plans, budgets, forecasts, variance analysis, etc.)
Demonstrated and proven track record of successful project implementations on various sizes of projects
Strong Vendor Relationship Management experience.
Strong interpersonal and relationship skills
Strong written and verbal communication skills with the ability to influence outcomes and gain team member and stakeholder buy-in
Cultural awareness with excellent interpersonal and relationship building skills.
Critical thinker and highly analytical with ability to solve complex problems that include the application of both good business sense and common sense
Demonstrated strategic thinking and problem-solving skills, ability to interpret data and synthesize complex issues to identify best solutions.
Builds trusted relationships and collaborates across diverse and multi-functional teams to successfully drive business objectives.
Advanced skills in business management tools including: Microsoft PowerPoint, Word, Excel, Visio, Project and Access.
This position is not eligible for visa sponsorship now or in the future.

Preferred

Advanced degree.
Financial Services, Life Insurance and/or Annuity experience beneficial, but not a must
Experience managing large transformational programs.
Experience working and leading in an Agile Delivery Mode
Solid grasp of software technologies and stacks
15 years of experience in various business/technology roles with progressive responsibilities
PMP certification preferred.

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Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this role is

$101,500—$193,500 USD

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

TOTAL REWARDS STATEMENT

Global Atlantic’s total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We are proud to support your personal and professional growth and well-being through programs such as educational assistance, virtual physical therapy, remote/onsite fitness reimbursement, a medical second opinion program, pet insurance, military leave, parental leave, adoption assistance, fertility and family planning coverage. We strive to foster a culture of total well-being through community outreach and charitable giving programs.

We are active in our communities-

New York: StreetWise Partners, Covenant House, Partnership for New York City, City Meals on Wheels, Habitat for Humanity, Billion Oyster Project
Boston: Cradles to Crayons, Boston’s Healthcare for the Homeless, Thompson Island Outward Bound, Rosie’s Place, Catie’s Closet, Project Bread, Rise Against Hunger, Space to Thrive
Hartford: Junior Achievement, Habitat for Humanity, Oliver’s Pajama, United Way
Indianapolis: Elevate Indianapolis, Gleaners Food Bank and the Juvenile Diabetes Research Foundation
Batesville: So Loved Ripley County Foster Closet, Safe Passage Family Shelter, YES Home Juvenile Rehabilitation, Ripley County Community Foundation
Des Moines: United Way of Central Iowa, Meals from the Heartland, Junior Achievement, Math Motivators, Bidwell Riverside, Orchard Place, Knock and Drop
Berwyn/Wayne: Habitat for Humanity, Chester County Food Bank, Surrey Services, For Pete’s Sake Respite
Bermuda: Keep Bermuda Beautiful, Center Against Abuse, Truck Island Nature Reserve, Bermuda Economic Development Corporation

Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family.

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws. More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation. If you are hired and require an accommodation for any protected status, please email [email protected].

Please click on the links below to learn more about Global Atlantic.

Global Atlantic Privacy Statement

Our employees are in the office 4 or 5 days a week in Hudson Yards, NY and 3 days a week in all other offices. If you have questions on this policy or the application process, please contact [email protected].

Compensation Overview