Full-Time
Customer Service / Inside Sales Representative
Posted on 1/14/2025
SunSource
1,001-5,000 employees
Distributes fluid power components and systems
No salary listed
Mid, Senior
Pittsburgh, PA, USA
This position is onsite.
- 2+ years of experience and/or a 2-year Associates or Technical degree
- 1+ years of experience in an inside sales / customer service position
- Proficient in Microsoft Office
- Clear and concise verbal and written communication skills
- Ability to communicate effectively
- Strong organizational skills, analytical, mathematical, and mechanical aptitude is required
- Support customers and outside sales team
- Prioritize and manage your workload in a fast-paced environment
- Proactively anticipate customer's and manager's needs
- Field 50-100+ emails daily
- Effectively communicate via email/phone
- Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.
- Exposure to customer service, sales and/or purchasing in a manufacturing or distribution environment is strongly preferred
- Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs
- Working experience with Trend is a plus
SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile industrial equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike many competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technically sound solutions. The company focuses on building meaningful relationships with customers and suppliers while fostering the development of its associates. SunSource's goal is to provide high-quality products and services that drive growth and meet the needs of their clients.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Windsor, California
Founded
2001
Simplify's Take
What believers are saying
- Growing demand for energy-efficient hydraulic systems boosts SunSource's market potential.
- IoT integration enhances predictive maintenance, reducing downtime and improving efficiency.
- Rise of electric and hybrid equipment creates new opportunities for component supply.
What critics are saying
- Competition from online marketplaces like Amazon Business threatens traditional distributors.
- Electric and hybrid equipment may reduce demand for traditional fluid power components.
- Supply chain vulnerabilities could impact SunSource's ability to meet customer demands.
What makes SunSource unique
- SunSource offers comprehensive services including design, engineering, and supply chain optimization.
- The company has over 85 years of experience in the fluid power sector.
- SunSource emphasizes associate development and strong customer-supplier relationships.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Tuition Reimbursement