Full-Time
Operations Coordinator
Day & Ross
Cross-border logistics and transportation services
No salary listed
Ridgefield, WA, USA
In Person
 Operations & Logistics (1) |
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- Transportation background in dispatch, dock supervision, or similar is desired, but can be trained.
- Computer literate in Excel and Word.
- High School graduate or equivalent.
- Document pick up and delivery freight data, monitor drivers’ performance, and ensure customer timelines are adhered to.
- Ensure driver concerns reported to dispatch are responded to and closed off within reasonable or expected timelines.
- Arrange daily deliveries, assign pick-up requests, and enter orders in the computer.
- Do a dock and yard check, ensure freight is not missed, and trucks are on schedule.
- Perform Yard consolidations, including checking what is in the trailers.
Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.
Company Size
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Company Stage
N/A
Total Funding
N/A
Headquarters
Hartland, Canada
Founded
1950
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Simplify's Take
What believers are saying
- June 2026 promoted Corey Orchard CIO, accelerating digital transformation execution.
- August 2026 expanded sales leadership under Annie Noël targets 2030 growth and customer experience.
- Day & Ross won 2026 Best Managed Companies and improved EcoVadis percentile to 60th.
What critics are saying
- March 2026 WARN filings cut 100 Hamilton jobs after a customer rebid work elsewhere.
- That same contract loss hit Livonia and six other states, signaling fragile account concentration.
- Continued bid losses can hollow out network density and trigger layoffs by 2027.
What makes Day & Ross unique
- Fredericton Business Agility Hub runs TMS, API, EDI, and customer portal innovation.
- Day & Ross spans Canada and US freight, final mile, truckload, and cross-border density.
- McCain ownership funds long-horizon capital and national acquisitions like Stonehammer and REI.
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Company News
Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: