Full-Time

Engagement Manager

Gen AI

Confirmed live in the last 24 hours

Scale AI

Scale AI

1,001-5,000 employees

AI platform for data and models

Data & Analytics
AI & Machine Learning

Compensation Overview

$140k - $175kAnnually

+ Equity Compensation

Mid, Senior

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

The job is located in either San Francisco, CA or New York, NY.

US Top Secret Clearance Required

Category
Applied Machine Learning
Natural Language Processing (NLP)
AI & Machine Learning
Required Skills
Machine Learning

You match the following Scale AI's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 4+ years of work experience, with experience in consulting or as a technical product or program management role in industry
  • A technical background (education or professional experience with CS, Economics, Statistics, Engineering or STEM field)
  • A proven track record in B2B client facing roles and building and expanding client relationships
  • Ability to understand the ML training lifecycle and build great relationships with technical customers
  • Great cross-functional experience and collaborative ability
  • Excellent verbal and written communications
  • A track record of structured, analytics-driven problem solving
  • A history of diligence and organization across multiple work streams
  • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
Responsibilities
  • Build and drive some of our most critical operational processes: the consistent, on-time delivery of Scale product and services, and revenue consumption for our customers
  • Manage the long-term health of customers by identifying areas of risk or concern and advocating for them within Scale
  • Review, track and improve operational performances and be obsessed with continuous improvement
  • Oversee on-boarding and successful execution and ramp for new data projects
  • Work directly with customer's engineering teams on project scoping, implementation and resolving blockers, partnering when needed with customer-facing MLEs and Field Engineering at Scale
  • Create an effective feedback loop between the front line, product, strategy, and customers
Desired Qualifications
  • Experience with reading SQL and/or another database language
  • Graduate degree (PhD, MS) in a STEM field
  • Work experience in a high-growth environment

Scale AI provides a platform that helps businesses develop AI applications by utilizing their enterprise data to customize generative models. The platform includes tools for collecting, curating, and annotating data, as well as features for evaluating and optimizing models. Scale works with a variety of clients, including major technology firms like Microsoft and Meta, large enterprises such as Fox and Accenture, and government agencies like the U.S. Army and Airforce. What sets Scale apart from its competitors is its comprehensive suite of tools and services that focus on safely unlocking the value of AI for its clients. The company's goal is to enhance the performance of advanced language models and generative models, making AI more accessible and effective for various industries.

Company Stage

Series F

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for AI data annotation boosts Scale AI's market potential.
  • Partnerships in AI safety enhance Scale AI's reputation and industry leadership.
  • Government interest in AI defense applications opens new contract opportunities for Scale AI.

What critics are saying

  • Legal challenges over labor practices could harm Scale AI's reputation and finances.
  • Defense-related AI projects may raise ethical concerns among stakeholders.
  • Limitations in AI reasoning capabilities could affect client confidence in Scale AI's solutions.

What makes Scale AI unique

  • Scale AI offers comprehensive data annotation for AI model training and validation.
  • The company collaborates with CAIS to set new AI reasoning benchmarks.
  • Scale AI's platform supports diverse clients, including tech giants and government agencies.

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Benefits

Health, Dental & Vision Coverage - Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options.

Easy to use 401(K) - Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings.

Wellness Fund - We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more.

Virtual Social Activities - Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships.

Learning & Development - We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey.

Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.

Generous Paid Time Off - Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed.

Commuter Benefits - Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute.

Parental Leave - Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.