Senior Technical Account Manager

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Senior Technical Account Manager - OTT/Media only(MSC Team) Bangalore

About Warner Bros. Discovery:

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Meet Our Team:

Working in the Content Distribution Engineering (CDE) team, the Technical Account Manager (TAM) role bridges the gap between business, product, and technology by overseeing technical relationships with WBD’s internal and external content partners.

You will serve as the liaison between our distribution partners and our internal engineering, product, and deal teams. You will lead integrations, review and analyze new partner specifications, and influence both our internal roadmap and the roadmap of our content partners. WBD’s business is growing through the expansion of these content distribution partnerships. This role faces new challenges every day as we work to build the systems and processes that exchange huge amounts of content across companies and continents.

This role requires close collaboration with teams and partners distributed across the globe so being an excellent communicator with the ability to influence key decisions in meetings, documentation and all the communication mediums is vital to your success in this role. The role is based in WBD’s India Development Center (IDC) in Bangalore. The Content Partner TAM team has staff in the US, UK, and India to provide the best possible support to our content partners and our development teams around the world.

What to Bring:

• Minimum of 5-8 years' experience in a TAM, TPM, or comparable engineering role. OTT/Media experience is mandatory.
• Exceptional customer relationship and account management skills, including the ability to influence key technology decisions and robustly defend WBD’s interests.
• Proven communication skills showcased through effective verbal, written, and interpersonal abilities.
• Experience leading complex, multi-disciplinary integrations involving multiple internal and external teams.
• Comprehensive understanding of the current global VOD ecosystem, industry standards and best practice
• Experience working with telcos, broadcasters and D2C platforms in the non-linear distribution space.
• Excellent communication and collaboration skills, with the ability to work effectively across time zones and with international teams from a variety of countries and backgrounds.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
• Experience with agile development methodologies and project management tools such as JIRA and Confluence.

Roles and Responsibilities:

• In this role, you will work closely with Content Distribution Engineering (CDE) leadership to define the strategy for integrations with key distribution partners.
• You will lead requirements gathering and technical integrations with third party distribution partners, following WBD’s business priorities
• You will collaborate with our partners to ensure that our technical integrations preserve the best possible quality of content and quality of experience to the users of their platforms and services
• You will work with our distribution partners to ensure that WBD’s interests are suitably prioritized on their development roadmap.
• You will collaborate with internal product and engineering stakeholders to identify features and improvements that can be made to WBD’s non-linear supply chains to better support our third-party integrations.
• You can autonomously act as a representativ.

What We Offer:

• A Great Place to work

• Equal opportunity employer

• Fast track growth opportunities

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.