Full-Time

Senior Director

Multiple Teams

Posted on 9/16/2025

Deadline 12/2/26
Liberty Mutual

Liberty Mutual

10,001+ employees

Global property and casualty insurer

No salary listed

Boston, MA, USA + 4 more

More locations: Indianapolis, IN, USA | Plano, TX, USA | Portsmouth, NH, USA | Columbus, OH, USA

In Person

Category
Finance & Banking (1)
Requirements
  • Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
  • Generally a minimum of 15 years related experience with 5 years in leadership role desirable.
  • In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
  • In-depth knowledge of business operations, objectives and strategies.
  • In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
  • Advanced knowledge of management concepts, practices and techniques.
  • Ability to promote a team environment consisting of several teams.
  • Highly developed negotiation, facilitation and consensus building skills.
  • Highly developed oral and written communication skills; strong presentation skills.
Responsibilities
  • Directs the strategic design and development of capabilities and systems across multiple environments and business groups. Implements business and/or I/S vision, critical success factors and operating plans ensures the implementation and use of best software development practices.
  • Communicates department/enterprise vision, strategies, critical success factors and plans develops high level plans.
  • Anticipates and manages technology evolution and relates it to business solutions. Sets high level direction based on knowledge of industry trends, overall technology standards, and alignment to the business.
  • Hires and manages lower level managers coaches and counsels managers regarding management techniques.
  • Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.
  • Defines department objectives and identifies and addresses group development needs to create high performance software development organization.
  • Initiates and fosters business partnerships with current and potential clients, vendors, I/S executives, and senior business executives develops relationships that promote trust and increase efficiency and effectiveness balances individual client needs with business priorities assuring alignment with the business strategies and objectives.
  • Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects oversees operating plan and resource allocation for the department, including prioritization and staff deployment acts based on changed priorities.
  • Jointly establishes financial targets with business partners and ensures that projects deliver to plan.
  • Develops and maintains a network of industry contacts performs or directs research on industry trends, competitors, business and IT products analyzes trends and makes strategic and tactical recommendations.
  • Ensures system, technical and product architectures are aligned with business objectives.

Liberty Mutual is a global insurer providing property and casualty coverage for individuals and businesses, including auto, home, specialty lines, workers’ compensation, commercial liability, general property, and reinsurance. It charges premiums in exchange for protection, underwrites and prices policies to manage risk, and pays claims up to policy limits when losses occur. It stands out as one of the largest P&C insurers with a broad, multi-line, global footprint that diversifies risk across many markets and lines of business, supporting stable underwriting and financial strength. Its goal is to provide affordable, reliable protection while maintaining the financial strength to pay claims and grow the business over time.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Boston, Massachusetts

Founded

1912

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 net income doubled to $2.052 billion with 88.2% combined ratio.
  • Ethos partnership launches no-exam digital life insurance for direct consumers.
  • Floodbase collaboration enables instant parametric flood quotes for commercial clients.

What critics are saying

  • Everest Group leaked 108GB policyholder data on May 4, 2026, triggering fines.
  • State regulators impose penalties within 6 months over third-party vendor breach.
  • Customer churn erodes 6.8% homeowners market share to State Farm, Allstate.

What makes Liberty Mutual unique

  • Liberty Mutual leads as top global surety provider since 1912 founding.
  • Global Risk Solutions delivers specialty reinsurance to mid-large businesses worldwide.
  • Mutual holding structure owned by policyholders ensures aligned long-term focus.

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Benefits

Performance Bonus

Company News

PR Newswire
Apr 13th, 2026
Liberty Mutual elects ServiceNow's Jacqui Canney to board of directors

Liberty Mutual Insurance has elected Jacqui Canney, Chief People and AI Enablement Officer at ServiceNow, to its board of directors. Canney leads ServiceNow's global talent strategy and workforce planning, focusing on people-centred transformation and AI capability building. Canney joined ServiceNow in 2021 and assumed her current role in January 2025. She previously served as Chief People Officer at WPP and Walmart, and spent over two decades at Accenture in senior HR leadership roles. Liberty Mutual CEO Tim Sweeney said Canney's expertise in workforce transformation and AI enablement will prove valuable as the company evolves its operations. Canney also serves on the boards of Suffolk Construction and Project Healthy Minds, and holds a bachelor's degree in accounting from Boston College.

Yahoo Finance
Apr 8th, 2026
Liberty Mutual Foundation launches $600M endowment amid corporate giving uncertainty

Liberty Mutual Foundation has announced the establishment of a $600 million endowment, providing long-term funding stability amid uncertainty in corporate philanthropy. The Boston-based insurer's charitable arm will fund the endowment by transferring assets from Liberty Mutual entities. The move comes as corporate giving faces headwinds from tariff-driven uncertainty, rising costs and tax law changes. Foundation chair Melanie Foley said the endowment will enable increased grantmaking beyond its roughly $50 million annual baseline and provide security for nonprofit partners. The endowment will primarily benefit Boston-area organisations focused on housing stability, workforce development and climate resiliency. Liberty Mutual Foundation supported over 500 nonprofits last year, including the American Red Cross and Boys & Girls Clubs of America. The announcement places the foundation among those with over $100 million in assets.

Liberty Specialty Markets
Mar 25th, 2026
Liberty appoints Ettore Palma as Broker Relationship Manager.

Liberty appoints Ettore Palma as Broker Relationship Manager. Liberty Specialty Markets announces the appointment of Ettore Palma to the newly created role of Broker Relationship Manager, with immediate effect. Based in the recently opened Rome office, Palma will report to Simone Jurina, Head of Distribution, Italy. Liberty has a strong presence in Italy, with offices in Milan and Rome and more than 60 employees. In this new position, Ettore Palma will be responsible for expanding Liberty's footprint in Italy by developing business across the central and southern regions of the country. He will also manage and strengthen existing relationships, as well as building new partnerships with brokers and intermediaries. He brings 30 years of experience in the insurance market, having worked with major insurance groups and international MGAs, with a strong focus on the Italian market. He joins from HECA, where he supported the company's growth in central and southern Italy. Simone Jurina, head of distribution, Italy said "We are pleased to welcome Ettore to our Rome office. He is highly regarded in the industry, and his extensive knowledge and experience working with insurers and intermediaries will be a great asset as we continue to grow our presence in Italy. This new role will enhance the quality of service we can offer both brokers and clients and will strengthen local market needs."

PR Newswire
Mar 4th, 2026
Liberty Mutual reports $6.8B net income for 2025, combined ratio hits 88.4%

Liberty Mutual Insurance reported net income attributable to LMHC of $1.699 billion for the fourth quarter of 2025 and $6.792 billion for the full year, up from $1.239 billion and $4.383 billion respectively in 2024. The company achieved a consolidated combined ratio of 85.0% in the fourth quarter, a 6.5-point improvement, and 88.4% for the full year, exceeding its 95% target and marking its lowest ratio in recent history. The quarter's results benefited from favourable prior-year development, reduced catastrophe activity and $790 million in limited partnerships income. Chairman and CEO Tim Sweeney credited the improvement to investments in underwriting culture and growth initiatives. Total equity increased 30.1% to reach year-end levels, whilst cash flow from continuing operations rose 22.7%.

PR Newswire
Feb 24th, 2026
Liberty Mutual and Floodbase launch instant parametric flood quoting for US commercial market

Floodbase and Liberty Mutual have launched an instant quoting application for parametric flood insurance in the US commercial market. The solution, powered by Floodbase Platform's new API, enables wholesale and retail brokers to price parametric flood covers in minutes, replacing a traditionally time-consuming process. The application targets small to midsized commercial businesses, where two-thirds of modelled US flood losses remain underinsured. Parametric flood coverage has matured as a complement to traditional property insurance, covering non-damage business interruption losses whilst addressing rising National Flood Insurance Program premiums. The new API allows brokers and managing general agents to integrate parametric flood insurance into automated quoting workflows, making previously bespoke placements accessible at scale. Liberty Mutual's pricing engine delivers multiple optimised structures and pricing options through the platform.

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