Office Assistant

Job Description

1. Phone, Customer, and Front Office Support

• Answer incoming phone calls in a professional, confident, and helpful manner.
• Greet customers, vendors, visitors, delivery personnel, and team members who come to the office.
• Create a welcoming and professional first impression for Bish Enterprises.
• Direct calls, messages, visitors, and questions to the appropriate team member.
• Communicate clearly and respectfully with customers, vendors, and internal team members.
• Take accurate messages and follow through to make sure the right person receives the information.

2. Administrative and Office Support

• Print, scan, copy, file, and organize documents as needed.
• Assist with data entry, document preparation, office records, and daily administrative tasks.
• Help maintain organized office files, records, and important documents so information can be found quickly when needed.
• Support managers and team members with office tasks, forms, reports, and follow-up items.
• Maintain office supplies, track when items need to be ordered, and help keep the office clean, organized, and functional.
• Learn and follow established office routines while taking ownership of assigned responsibilities.

3. Excel, Reporting, and Documentation

• Create, update, and maintain Excel spreadsheets from scratch as needed.
• Prepare basic reports, lists, trackers, and organized summaries for management and team use.
• Enter and organize information accurately, with strong attention to detail.
• Help compile information in a clear, usable format for internal decision-making.
• Maintain accurate documentation and protect confidential company, customer, and employee information.

4. Accounting and Payment Support

• Assist with basic accounts payable and accounts receivable office support.
• Help organize invoices, customer statements, payment records, vendor information, and related documents.
• Support customer payment follow-up in a professional and respectful manner.
• Help track open items, payment questions, and related follow-up tasks.
• Work with the appropriate team members to keep accounting-related documents and information organized.

5. Recruiting and Scheduling Support

• Assist with applicant screening, candidate communication, and interview scheduling.
• Use SmartRecruiters or similar applicant tracking tools to help organize applicants and hiring follow-up.
• Help coordinate interview times, send follow-up messages, and keep recruiting information organized.
• Support managers with hiring-related communication and documentation as needed.

6. Communication and Follow-Up

• Follow up with team members on tasks, reminders, updates, and pending items.
• Make phone calls or send follow-up messages as requested.
• Help keep internal communication organized and aligned.
• Notice when something needs attention and communicate it clearly.
• Ask good questions, take notes, remember routines, and follow through on assigned tasks.

7. Deliveries, Mail, Errands, and Practical Office Tasks

• Receive and organize mail, documents, packages, and deliveries.
• Notify the appropriate person when deliveries, documents, or customer items arrive.
• Assist with occasional local errands, such as going to the bank, dropping off documents, or picking up office-related items.
• Occasionally handle packages, walk around the facility, and assist with practical hands-on office tasks as needed.

8. Brand Representation

• Uphold Bish Enterprises’ values and commitment to providing practical, innovative solutions to the agricultural industry.
• Represent the company in a professional, friendly, assertive, and respectful manner.
• Maintain a customer-focused attitude while working in a practical, family-owned, hands-on business environment.

Qualifications

Required Qualifications

• High school diploma or GED.
• Previous office, receptionist, administrative assistant, front desk, customer service office, accounting support, or similar experience.
• Ability to answer phones confidently and communicate professionally with customers, vendors, visitors, and team members.
• Proficiency with Microsoft Excel, including creating spreadsheets from scratch, entering and organizing data accurately, and preparing basic reports.
• Comfortable using Microsoft Office, email, online tools, and standard office technology.
• Comfortable using standard office equipment such as phones, printers, scanners, copiers, and related office tools.
• Strong attention to detail and ability to complete tasks accurately.
• Ability to manage multiple small tasks throughout the day.
• Ability to learn quickly, ask good questions, take notes, remember routines, and become independent after training.
• Ability to follow established processes while also noticing problems and taking initiative when something needs attention.
• Reliable attendance and punctuality.
• Professional, friendly, and assertive communication style.
• Ability to maintain confidentiality and use good judgment.
• Valid driver’s license for occasional local errands.

Strongly Preferred Qualifications

• At least 2 years of relevant office, administrative, receptionist, customer service office, accounting support, or similar experience.
• Experience with accounts payable, accounts receivable, invoices, customer statements, payment records, or customer payment follow-up.
• Experience creating reports, trackers, lists, or organized summaries in Excel.
• Experience with applicant tracking systems, SmartRecruiters, CRM systems, or similar online platforms.
• Experience scheduling interviews, appointments, meetings, or customer follow-ups.
• Experience working in an agriculture, manufacturing, equipment, parts, service, or family-owned business environment.
• Experience with QuickBooks, accounting software, ERP systems, CRM systems, or other business software.

Preferred, But Not Required

• Basic bookkeeping or accounting knowledge.
• Customer account management experience.
• Recruiting or HR administrative support experience.
• Experience troubleshooting basic office equipment issues.
• Familiarity with agricultural equipment, parts, service departments, or shop/office environments.

Additional Information

Job Type:

• Full Time
• On-site position

Compensation:

• Wage range: $16.00 – $18.00 per hour, depending on experience

Hours/Work Week:

• This is a full-time, on-site position based in Giltner, Nebraska.
• Standard hours are generally Monday–Friday, 8:00 AM–5:00 PM. During peak business seasons, especially harvest season from approximately June through early November, the schedule may increase to around 50 hours per week, with Saturdays required as needed.
• Occasional flexibility may be needed based on business needs, customer needs, inventory periods, planting/harvest activity, or other busy seasons.

This is primarily an office position, but the role is not limited to sitting at a desk. The Office Assistant may occasionally need to:

• Handle mail, packages, documents, and office supplies.
• Walk around the office, shop, yard, or facility to deliver messages, documents, or items.
• Assist with deliveries, errands, filing, organizing, and practical office support tasks.
• Use office equipment such as phones, printers, scanners, copiers, and computers.

Benefits & Advantages:

Working at Bish is not just a job. It is an opportunity to develop your skills and further your career while working with a family-owned company in the agricultural equipment industry.

Note: Some benefits are only available at full-time status.

• Health Insurance Options
  • Health Insurance Savings Plan Options
• Dental Insurance Options
• Vision Insurance Options
• Disability Insurance Options
• Paid Holidays
• Paid Time Off
• Company Matched 401(k) Program
• Partner Discounts
• Small team environment
• Opportunity to learn and grow within the company

Competitive advantages of working at Bish Enterprises:

• Competitive wage
• Benefits include PTO, 401(k), and more
• Work on the forefront of the agricultural industry
• Small team environment with a family-owned company
• Consistent variety of work
• Opportunity for growth
• Supportive, hands-on team environment

As part of our hiring process, we ask all candidates to complete the form available at the link below.

https://form.jotform.com/260333648114048
 

For a complete job description, please visit our website at https://bishenterprise.com/job-descriptions 

Compensation: 16 to 18 (USD) (HOURLY)