Hoarding Coach

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

VHA's Hoarding Support Coach is responsible for supporting Network clients who have hoarding behaviors accompanied with other comorbidities. These individuals have difficulties with excessive clutter and excessive acquiring that may present health and environmental risks, which can lead to a host of other issues including; personal distress to themselves and their family. The HSC will have an opportunity to positively impact the lives of individuals in helping with Housing Stabilization. #INVHAPS

Key Areas of Accountability

VHA's Hoarding Support Coach have the following key areas of accountability, but not limited to:

• Provides emotional support assisting individuals with setting goals and encouraging change in relationship with items helping shift perspective and rapport with their belongings through a client centred and harm reduction approach.

• Monitors and reports any changes that may affect client’s safety immediately to Supervisor/Lead Facilitator.

• Provides ongoing notes after each session to Supervisor including logs of activities and other details as required.

• Provides activities that are conducted within the clients care/service plan and policies, procedures and standards of confidentiality of VHA Home HealthCare.

• Requires to wear PPE’s and work in home environments that are on a scale of 6+ on the CIR scale as well as squalor like and infested home environments.

Required Qualifications:

• Diploma in, or working toward: Social Service Worker, Addictions and Mental Health Worker, or Community Service Worker, or a related discipline.    

• Excellent interpersonal skills; demonstrating tact and diplomacy with at risk clientele

• Demonstrated interest in mental health issues and compulsive hoarding

• Excellent problem solving skills, a solution-focused approach and crisis intervention  techniques

• Experience working with clients with mental health

• Experience in community health is an asset

• Able to work from a client centered and harm reduction approach

• A valid driver's license and access to a vehicle is considered an asset

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.