Field Library Sales Consultant

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/

What you'll do here:

• Create and implement sales strategies and tactics for the territory

• Plan and attend customer meetings, prioritize opportunities and efficiently follow through all stages of the sales cycle to conclusion

• Increase sales through identifying customers’ needs, matching Gale products to those needs, preparing and delivering sales presentations, writing proposals and closing sales

• Represent Gale at key industry events such as conferences, exhibitions and trade shows

• Cultivate and maintain extensive product knowledge of a large and growing product list

• Provide detailed sales reports and accurate forecasts; and maintain up-to-date customer, pipeline, and sales information via CRM systems

• Uncover opportunities and solicit information from academic librarians, subject librarians, faculty, academic teaching staff and researchers through effective questioning and listening

• Work closely with your sales colleagues and with other departments such as marketing, customer services, customer care, sales support and product development by offering market feedback and intelligence

Skills you will need here:

• College degree level with significant field sales experience - consistently hitting plan

• A customer-centric attitude with a consultative approach to selling

• Excellent communication skills with the ability to manage relationships between key stakeholders such as academics and librarians

• A high level of comfort collaborating with all levels of personnel both internally and externally

• Flexibility to adapt sales approach to suit the customer and product

• Strong organizational skills with an enthusiastic and self-motivated approach

• Excellent presentation skills

• Ability to absorb and maintain extensive product knowledge

• Proficient MS Office skills

• Ability to travel approximately 50% of the time within the territory (NC, SC) and for company meetings and industry events.

Preferred Skills/Knowledge/Experience:

• Field sales experience within the academic library market

• Experience of and confidence in negotiating large contracts

• Good understanding of the world of academia

Gale, part of Cengage Group, partners with librarians and educators around the world to connect 30 million distinct learners annually to essential digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.