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Deployed Engineering Team Lead
Posted on 4/14/2022
INACTIVE
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Science
JavaScript
SQL
Requirements
  • Strong engineering background, preferred in fields like computer science, software engineering, data science, or data engineering
  • Strong written and verbal communication skills
  • 7+ years of experience in a customer-facing role
  • 3+ years of experience managing a high-functioning team
  • Ability to take on open-ended problems in unstructured environments
  • Ability to think on your feet and solve problems during calls with technical customers
  • Strong knowledge of SQL, Javascript, and APIs
Responsibilities
  • Manage a team of approximately 7 Deployed Engineers. Your team of Deployed Engineers will own the entire post-sale customer journey. You will spend the majority of your time leading your team ensuring that the customers that they manage are successful using Retool
  • Represent your team's needs across the rest of the organization (from product improvements to customer challenges). Be an influential voice, guiding the strategic direction of the wider Customer Success team
  • Be an escalation point for your team as they encounter technical challenges and opportunities with our customers
  • Interview and hire the deployed engineering team
Retool

51-200 employees

Internal tooling software
Company Overview
Retool's mission is to create the future of internal software by making software development for engineers simpler and more accessible.
Benefits
  • Competitive healthcare, dental and vision benefits.
  • Breakfast, lunch and dinner at our San Francisco and New York offices.
  • $1,200 annual stipend for anything learning-related (books, conferences, classes, etc.).
  • $1,000 work-from-home-setup stipend.
  • Take the time you need to recharge!
  • Family planning support and paid parental leave.
  • Enrollment and matching up to an effective rate of 4%.
  • Mental health and wellness benefits