Floor Lead

Position Title: Floor Lead
Reports to: Store Manager
Position Structure:20-28 hours per week, not to exceed 28 hours, including special events. Expected to work up to three Saturdays per month. 
Initiative: Beautiful Lives Thrift Boutique
Location: Bentonville
Compensation: $15-$17 per hour

ABOUT PURPOSE BRANDS 414 (PB414)

Purpose Brands 414 is the umbrella organization for several redemptive, marketplace-driven initiatives including Beautiful Lives Thrift Boutique, Bold Lives Men’s Thrift (launching in 2026), and Thrift Out. PB414 amplifies collective impact, purpose, and provision by cultivating a redemptive ecosystem where spiritual formation and business innovation come together to restore what’s broken and steward communities well.

ABOUT BEAUTIFUL LIVES THRIFT BOUTIQUE

Beautiful Lives Thrift Boutique is an upscale shopping environment at a thrift price point, serving women of all backgrounds with dignity and hope.

PRIMARY RESPONSIBILITIES

• Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events. 
• Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience. 
• Help manage inventory, including receiving donations, stocking, and merchandising.  
• Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards. 
• Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.   
• Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
• Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
• Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
• Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
• Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.

QUALIFICATIONS

• Excellent customer service and interpersonal skills.  
• Strong teamwork and collaboration abilities.  
• Experience in cash handling and point-of-sale (POS) systems preferred.  
• Ability to work effectively with diverse groups, including volunteers and donors.  
• Strong organizational and multitasking skills.  
• Problem-solving and decision-making abilities.  
• Passion for the mission and values of Purpose Brands 414.
• Dependable transportation to and from shifts.
• Must have reliable access to communication platforms.
• Ability to lift up to 50 lbs. 
• Must be 18+ years of age
• Must be able to stand for long periods of time.

BENEFITS

• Flexible time-off: Holidays that are observed by PB414, Sundays off, PTO reward with tenure
• Work anniversary recognition: Annual gifts to celebrate each year of service
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
• Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives. 
• Well-being support: Access to certified counseling services through The Joshua Center
• Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
• Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team

The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.