Full-Time

Front Desk Coordinator

Posted on 8/18/2026

Deadline 8/17/27
North American Dental Group

North American Dental Group

Dental practice support and patient care

No salary listed

Farmington, MI, USA

In Person

Associate's

Category
Administrative & Executive Assistance (1)
Required Skills
Microsoft Office
Customer Service
Requirements
  • A high school diploma or equivalent is required.
  • Familiarity with dental software and Microsoft Office is required.
  • Willingness to learn new programs is required.
  • Strong communication, organizational, and multitasking skills are required.
Responsibilities
  • Handle financial tasks including co-payment collection, insurance verification, and daily reporting.
  • Sort mail, scan documents, and photocopy materials.
  • Answer phone calls, provide information, and schedule, verify, and confirm appointments.
  • Explain dental procedures, policies, and services to patients.
  • Present financial arrangements and policies to patients while maintaining professionalism and empathy.
  • Track and manage appointments, including cancellations, no-shows, and late arrivals.
Desired Qualifications
  • An Associate’s degree is preferred.
  • One to five years of customer service, insurance, or dental experience is preferred.
North American Dental Group

North American Dental Group

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North American Dental Group is a dental support organization that partners with affiliated practices and clinicians. It provides operational systems, technology, recruiting, training, procurement and business support so dental teams can focus on patient care. Through its practice network, patients receive preventive, restorative and specialty oral-health services in local offices. The organization therefore operates across two connected layers: centralized support for practices and consumer-facing dental care delivered by affiliated dentists, hygienists and clinical staff.

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