Product Manager

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here. TrendMicro.com

Location: This is a hybrid position with the requirement to be in office 3 days per week.

Position Summary:

We are seeking a dynamic Product Manager with a passion for cybersecurity. The Network Security Product Manager plays a pivotal role in bridging technical innovation with customer and sales engagement. This role is responsible for driving the success of network security products by aligning product strategy with customer needs, enabling sales teams, and ensuring market competitiveness. The PM will work closely with customers, sales, marketing, and engineering to deliver secure, scalable, and differentiated solutions.

Responsibilities:

Customer Engagement & Advocacy:

• Serve as the voice of the customer in product planning and execution.

• Ensures products solve real-world problems and drive customer satisfaction.

• Conduct regular customer interviews, participate in account reviews, and lead feedback sessions.

Sales Enablement & Field Support:

• Equip sales teams with the tools and knowledge to position and sell network security products effectively.

• Support revenue growth and shorten sales cycles.

• Create sales playbooks, deliver training, and join strategic sales calls.

Product Strategy & Market Positioning:

• Define product vision and competitive differentiation.

• Align product development with market trends and customer demand.

• Analyze market data, track competitor moves, and refine messaging.

Customer-Facing Roadmap Communication:

• Present product roadmaps to customers and prospects.

• Build trust and transparency, and support strategic planning.

• Host roadmap webinars, attend customer advisory boards, and respond to RFPs.

Sales & Customer Event Participation:

• Represent the product team at conferences, trade shows, and customer briefings.

• Build brand presence and strengthen relationships.

• Deliver keynotes, host breakout sessions, and meet with strategic accounts.

Qualifications:

• Experience: 5+ years of product management experience, with at least 2 years focused on network security or cybersecurity solutions

• Product Knowledge: Strong understanding of network security technologies. Ability to translate complex technical concepts into business value for non-technical stakeholders

• Sales & Customer Engagement Skills: Experience supporting sales cycles, including customer presentations, RFP responses, and objection handling. Skilled in gathering customer feedback and translating it into actionable product requirements. Comfortable leading customer advisory boards, roadmap discussions, and post-sales debriefs

• Communication and Collaboration: Exceptional verbal and written communication skills, with the ability to influence across technical and business audiences. Strong interpersonal skills for building relationships with customers, partners, and internal teams. Experience working in cross-functional environments with engineering, marketing, and customer success

• Customer Focus: Passion for understanding and solving customer problems.

• Adaptability: Ability to thrive in a fast-paced, dynamic environment. Willingness to learn and adapt to new challenges and opportunities.

• Education: Bachelor’s degree in Computer Science, Information Technology, Business, or equivalent experience.

Preferred Skills:

• Technical Background: Hands-on experience with cybersecurity tools and technologies such as NDR, NAV, IDS/IPS, Zero Trust Architecture, etc.

• Project Management: Experience with development methodologies (Agile, Scrum, DevOps) and tools (JIRA).

• Innovative Thinking: Ability to think creatively and propose innovative solutions to complex problem

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Comprehensive medical, dental and vision insurance

• Life insurance

• Short & Long Term Disability 

• Pre-partum, maternity, parental and medical leave

• Mental Health Wellness Program

• Adoption Assistance

• Wellness Incentive

• Pet Insurance

• 401(k) with company match

• Paid Time Off

• 14 Annual Holidays

• Tuition Assistance

• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

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