Surgical Account Manager

Careers that Change Lives

Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

A Day in the Life

The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access &Instrumentation. This role focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.

Commercial (Onsite)

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 25-50% of travel outside the territory, presenting opportunities for broader engagement.

Job Responsibilities:

• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.

• Lead the creation and execution of account-level contractual strategies.

• Optimize contracts and drive category expansion across Surgical.

• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.

• Develop and maintain strong relationships with key economic and clinical stakeholders.

• Drive adoption and utilization of all Surgical Center of Technology (COT) products, including:

• Stapling

• Energy

• Wound Closure

• Electrosurgery

• Situate

• Access & Instrumentation (A&I)

• Cultivate and strengthen relationships with field distribution partners.

• Maximize partnership programs and leverage account intelligence to increase market share.

Key Performance Metrics:

• Achieve/exceed disposable quota (strategic & core).

• Achieve/exceed hardware quota.

• Expand contract categories.

• Improve opportunity management and forecasting accuracy.

Must Have: Minimum Requirements

• Bachelor’s degree

• Minimum of 2 years of sales experience

• Field-based role that requires 50% travel within the territory

Nice to Have

• Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields.

• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.

• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.

• Ability to analyze business trends and use insights to develop actionable strategies.

• Excellent organizational and time-management skills.

• Strong communication and interpersonal skills.

• Ability to work independently and collaboratively within a team environment.

• Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to be independently mobile.  

• The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone, email, instant message and in-person 

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)