Account Manager
Posted on 3/30/2023
INACTIVE
Online platform for restaurant and grocery delivery service
Company Overview
Deliveroo stands out as a leading food delivery service, partnering with approximately 176,000 restaurants and grocery outlets, and employing around 150,000 riders worldwide to ensure a seamless and efficient delivery experience. The company's competitive edge lies in its real-time tracking feature, allowing customers to monitor their orders, and its attractive discounts and perks, which enhance customer satisfaction and loyalty. Additionally, Deliveroo's commitment to flexibility and work-life balance for its riders, coupled with its corporate food solutions and gift card offerings, demonstrate its adaptability and focus on meeting diverse customer needs.
Consumer Goods
Company Stage
Series H
Total Funding
$2.2B
Founded
2013
Headquarters
null, United Kingdom
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 11%Locations
Edinburgh, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Marketing
Data Analysis
Requirements
- 2+ years experience in account/relationship management (or similar)
- Effective relationship-building and communication skills whether face to face, through phone or email
- Strong commercial acumen and comfortable understanding and using data
- Results orientated, with a track record of achieving targets
- Experience in working in a dynamic high-growth company is preferable
- Self-starter, hard worker and well organised
- Ability to work autonomously whilst out meeting restaurant partners in central London
- Car and drivers licence
Responsibilities
- Maintaining and growing relationships between Deliveroo and our restaurant partners through strong communication both face-to-face and remotely
- Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
- Negotiating contracts and terms of partnership
- Liaising with our restaurant and rider operations teams to improve operational efficiencies
- Working with marketing teams to accelerate restaurant order growth
- Innovating and presenting new ideas to increase Deliveroo growth and efficiencies
- Being a local expert for your area. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry