Kyc Lead
Posted on 11/29/2022
INACTIVE
Mercury

201-500 employees

Banking for startups
Company Overview
Mercury is on a mission to build a banking stack for startups. The company provides banking services and APIs for startups.
Fintech

Company Stage

Series B

Total Funding

$152M

Founded

2017

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

6%

2 year growth

66%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Have experience leading compliance teams, preferably in a high-growth environment, dealing with customers directly
  • Be a highly motivated people leader, comfortable working within a high risk environment under minimal supervision
  • Be extremely comfortable handling escalations and applying correct handling for Office of Foreign Assets Control (“OFAC”), PEP, Adverse Media, and other AML Watch List type cases
  • Delight in providing an exceptional customer experience
  • Manage relationships both internally and externally with confidence and kindness
  • Love problem solving and making teams, products, and processes more efficient
  • Have some product sense and knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards
  • Be curious about the US banking system, startups, and e-commerce companies
  • Enjoy learning new systems and processes in a fast paced environment
  • Have excellent written and verbal communication skills
  • Be obsessed with quality
Responsibilities
  • Hire and lead a team that is efficient, competent, and extremely knowledgeable about AML regulations, our product and users, as well as the US banking system at large
  • Improve team efficiency and effectiveness by setting and tracking performance metrics
  • Build out our KYC/EDD function from the high level strategy to process implementation
  • Work cross-functionally to improve our product, investigate thorny technical (either engineering or banking-related) issues, and fix bugs
  • Collaborate with our banking partners to make product or process changes that help our users while staying compliant with regulations
  • Identify opportunities to reduce unnecessary volumes through false positive rule proposals
  • Remain up to date on AML and sanctions regulations and procedures
  • Extend knowledge and learning across the compliance and risk organization by augmenting or building tools and processes
  • Help the team work towards extremely high standards on response quality, and create genuine customer love
  • Work alongside the team on tickets when there are large issues, or when volume is unusually high