Kyc Lead
Posted on 11/29/2022
INACTIVE
Banking for startups
Company Overview
Mercury is on a mission to build a banking stack for startups. The company provides banking services and APIs for startups.
Fintech
Company Stage
Series B
Total Funding
$152M
Founded
2017
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 6%2 year growth
↑ 66%Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- Have experience leading compliance teams, preferably in a high-growth environment, dealing with customers directly
- Be a highly motivated people leader, comfortable working within a high risk environment under minimal supervision
- Be extremely comfortable handling escalations and applying correct handling for Office of Foreign Assets Control (“OFAC”), PEP, Adverse Media, and other AML Watch List type cases
- Delight in providing an exceptional customer experience
- Manage relationships both internally and externally with confidence and kindness
- Love problem solving and making teams, products, and processes more efficient
- Have some product sense and knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards
- Be curious about the US banking system, startups, and e-commerce companies
- Enjoy learning new systems and processes in a fast paced environment
- Have excellent written and verbal communication skills
- Be obsessed with quality
Responsibilities
- Hire and lead a team that is efficient, competent, and extremely knowledgeable about AML regulations, our product and users, as well as the US banking system at large
- Improve team efficiency and effectiveness by setting and tracking performance metrics
- Build out our KYC/EDD function from the high level strategy to process implementation
- Work cross-functionally to improve our product, investigate thorny technical (either engineering or banking-related) issues, and fix bugs
- Collaborate with our banking partners to make product or process changes that help our users while staying compliant with regulations
- Identify opportunities to reduce unnecessary volumes through false positive rule proposals
- Remain up to date on AML and sanctions regulations and procedures
- Extend knowledge and learning across the compliance and risk organization by augmenting or building tools and processes
- Help the team work towards extremely high standards on response quality, and create genuine customer love
- Work alongside the team on tickets when there are large issues, or when volume is unusually high