Full-Time

Full Time – Hours

Associate Banker

Posted on 5/7/2025

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services and investment banking

No salary listed

Entry

King of Prussia, PA, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Customer Service
Requirements
  • 6+ months of customer service experience
  • High school diploma or GED equivalent
Responsibilities
  • Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
  • Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
  • Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Desired Qualifications
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience

JPMorgan Chase & Co. provides a wide range of financial services to individuals, small businesses, corporations, governments, and institutions across more than 100 markets worldwide. Its services include investment banking, asset management, financial transaction processing, and consumer banking, which encompasses personal banking, mortgages, credit cards, and auto financing. The company utilizes its extensive expertise and proprietary data to deliver high-quality financial products and services, generating revenue through interest income, service fees, and commissions from trading activities. What sets JPMorgan Chase apart from its competitors is its commitment to integrity, service, and growth, along with its focus on social responsibility, including initiatives to support veterans and community development. The company's goal is to strengthen the workforce and support communities while providing valuable economic insights through the JPMorgan Chase Institute.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital banking enhances customer experience and operational efficiency.
  • ESG investing rise allows JPMorgan to expand asset management services sustainably.
  • Growing demand for cybersecurity solutions offers JPMorgan opportunities in advanced security products.

What critics are saying

  • Planned layoffs in New Jersey may decrease morale and affect service quality.
  • Economic downturn predictions by CEO could lead to decreased investor confidence.
  • GENIUS Act's stablecoin legislation may disrupt traditional financial services strategies.

What makes JP Morgan Chase unique

  • JPMorgan Chase leverages over 200 years of financial expertise and global market presence.
  • The firm integrates proprietary data and market access to deliver high-quality financial services.
  • JPMorgan Chase is committed to social responsibility, supporting veterans and community development.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Company News

PYMNTS
Jun 16th, 2025
Job Cuts Coming At More Than 170 Us Companies In June

More than 170 companies are expected to announce layoffs this month, Seeking Alpha reported Saturday (June 14), citing WARNTracker.com, a website that tracks cuts based on Worker Adjustment and Retraining Notification (WARN) Act notices filed by employers. According to the report, JPMorgan Chase, Morgan Stanley and Wells Fargo are all planning cuts. Morgan Stanley is set to begin eliminating roles in its New York offices June 17, while JPMorgan has informed authorities in New Jersey that it will lay off around 100-250 employees, effective June 23. Wells Fargo, meanwhile, could reduce a small portion of its workforce in Iowa beginning in mid-June. Also planning cuts are Walmart, Coca-Cola and eBay, Seeking Alpha added. That follows a report last month that Walmart was planning to eliminate roughly 1,500 jobs across its eCommerce, fulfillment and tech teams as part of a larger restructuring

Village Global
Jun 13th, 2025
JPMorgan Appoints Genevieve Ding to Drive Sustainability Initiatives Across Asia Pacific

JPMorgan appoints Genevieve Ding to drive sustainability initiatives across Asia Pacific.

PYMNTS
Jun 11th, 2025
Bullish Aims To Take Crypto Exchange Public Following Circle’S Success

The company has confidentiality filed paperwork for an initial public offering (IPO) with the U.S. Securities and Exchange Commission (SEC), according to a Wednesday (June 11) Financial Times (FT) report citing two sources familiar with the matter. PYMNTS has contacted Bullish for comment but has not yet gotten a reply. Bullish tried to go public in 2021 via a merger with special purpose acquisition company (SPAC) Fair Peak. However, the two firms called off the plan due to regulatory hurdles in late 2022

Intelligence360
Jun 11th, 2025
Jpmorgan Chase & Co. To Spend $3 Million To Occupy 20,000 Square Feet Of Space In San Antonio Texas.

San Antonio, Texas — According to state and local development sources, JPMorgan Chase & Co. plans to invest $3,000,000.00 to build out 20,000 square feet of new space in San Antonio. The company plans to occupy the new space at 20855 Stone Oak Pkwy in San Antonio, on or about August 1, 2026. According to the company website JPMorgan Chase & Co. operates as a financial services company worldwide. It operates through four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM)

PYMNTS
Jun 11th, 2025
Jpmorgan Ceo: ‘Real Chance’ Us Economic Numbers Will Dip

“I think there’s a real chance numbers will deteriorate soon,” J.P. Morgan Chase CEO Jamie Dimon said in reference to indicators like the labor market Tuesday (June 10), noting major upheaval in things such as trade and global politics. “There’s a lot of moving parts,” said Dimon, whose comments at the Morgan Stanley US Financials Conference were reported by Seeking Alpha. “We see it a little bit today. The tariffs are hitting.”. Dimon predicted large impacts happening in “maybe July, August, September, October….hopefully, it will not be dramatic

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