Reward Administrator

Job Description

The role…

We have a unique opportunity to join our brand-new Reward Team as a Reward Administrator, where you will play a crucial role in supporting the smooth operation of our reward processes and ensuring accurate administration across the business. This area of expertise is a new venture for Radius, which we are very excited about, and therefore presents a brilliant opportunity for someone who is organised, detail-oriented, and ready to help shape the foundations of our Reward function.

You will be working directly with the Head of Reward, maintaining accurate records, managing data in relation to remuneration, benefits, and other employee reward programmes, and providing day-to-day administrative support to ensure all processes run efficiently. Your role will be key in making sure the Reward function operates effectively and that employees receive timely and accurate information about their pay and benefits.

The role is broad as we start to build our area of expertise within Radius, meaning you will support all areas of compensation (pay and bonuses) as well as benefits administration. You will also manage the Reward mailbox and support the team with any queries, ensuring colleagues across the business receive clear and consistent information.

The Reward team forms part of our wider People Team. This role is based at our head office in Crewe, Cheshire, providing an excellent working environment complete with an onsite gym, changing facilities, café, games areas, and breakout rooms.

Your responsibilities day to day will be…

•    Maintain accurate records and administration across all reward programmes, including healthcare, life assurance, pension, and other colleague benefits.
•    Manage the Reward mailbox, responding to queries in a timely and professional manner, and escalating issues where appropriate.
•    Support the administration of annual pay review, bonus, and benefit renewal processes, ensuring accurate data collation and distribution.
•    Co-ordinate with external providers (e.g. healthcare and life assurance partners) to ensure smooth enrolment, leavers’ processing, and issue resolution.
•    Prepare and update reward related documentation, ensuring policies and guides remain accurate and accessible.
•    Track and process colleague benefit changes (e.g. new joiners, leavers, and changes in personal circumstances).
•    Support the Reward team with reporting requirements by preparing and maintaining data records and summaries.
•    Assist with the communication of reward policies and benefits to colleagues, ensuring clarity and consistency.
Maintain compliance with data protection requirements when handling sensitive colleague information.
•    Provide general administrative support to the Reward team as required, helping to embed efficient and consistent processes across the function.
 

Qualifications

What do we expect of you?

•    Experience of pay and benefits across multiple countries is essential. 
•    Advanced Excel skills is essential, including knowledge of VBA (sumifs, countifs, vlookups etc) as well as building Excel models, reports, summaries and analysis from the ground up.
•    Can confidently analyse and interpret a wide range of complex information from multiple different sources, extracting key points to communicate to individuals at all levels.
•    Able to provide analytics which will contribute to the development of our polices.
•    Strong numerical and analytical skills with a preference for data.
•    Comprehensive understanding of data analysis tools, techniques, and principles.
•    Able to build and understand the different types of data models.
•    Experience using data visualization tool such as Tableau and Power BI.
•    Strong problem-solving skills for complex problems and ability to logically analyse requirements, processes and systems.
•    An understanding of a reward platforms is desirable.
•    High standards of professionalism, creativity and a ‘can do’ attitude.
•    Takes initiative and is able to work independently.