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Fraud Operations Manager
Posted on 11/10/2022
Tempe, AZ, USA
Experience Level
Desired Skills
Data Analysis
  • 5-7 years of experience in operations, with at least 2 years in a leadership role, at a high-growth or subscription business. Experience in Fraud is preferred
  • Advanced problem solving and analytical skills, including proficiency in SQL and expertise in Excel/sheets
  • Expert communication and interpersonal skills - comfortable communicating at all levels of the organization
  • Exceptional attention to detail and ability to understand and articulate the “big picture"
  • Scrappiness - you'll have to build this team from the ground up, which will involve a lot of rolling up your sleeves and digging into the details yourself
  • Build and manage a team of Fraud associates and supervisors
  • Create the vision and OKRs for the team, prioritize initiatives and deliver results
  • Influence and engage across the company - partner with the product, engineering, and analytics teams to define goals and execute on strategic initiatives
  • Identify opportunities for improving performance and efficiency, training content, tools and technologies
  • Optimize through experimentation - Use data-driven decision-making and sound business judgment to run tests on everything that will drive down fraud while accelerating growth

5,001-10,000 employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
  • Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.
  • Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.
  • Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.
  • Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.
Company Core Values
  • We are one team
  • Make room at the table. We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
  • Think outside the room. We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
  • One team, one fight. We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.