Full-Time

Commissions & Payroll Manager

Podium

Podium

1,001-5,000 employees

Unified messaging and payments platform

No salary listed

Lehi, UT, USA

In Person

Onsite headquarters facilities are referenced in Utah.

Bachelor's

Category
Accounting (1)
Required Skills
Human Resources Information System (HRIS)
Excel/Numbers/Sheets

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Requirements
  • At least 5 years of experience in Compensation, Sales Operations, Finance, or Accounting.
  • A Bachelor of Arts or Bachelor of Science degree with an emphasis on quantitative work, or related practical experience.
  • Experience working with complex Excel or Google Sheets models.
  • Experience automating processes and increasing efficiency using artificial intelligence.
  • Experience partnering with and presenting insights to senior leaders.
  • Ability to translate quantitative insights to non-quantitative audiences.
Responsibilities
  • Own the end-to-end commission strategy and payout processes.
  • Design and implement commission plans for Sales and Customer Success.
  • Meet with key Sales and Customer Success stakeholders to gather information pertaining to commission payouts.
  • Develop relationships with Sales leadership to represent Finance from a compensation perspective and influence compensation strategy.
  • Work with Sales and Customer Success management to refine career progression plans to attract and retain talent.
  • Build and evolve compensation programs and support related communication efforts and materials.
  • Partner with Recruiting on new-hire compensation best practices.
  • Provide subject-matter expertise on commissions.
  • Direct domestic and international payroll operations, ensuring accurate processing of salaries, hourly wages, overtime, commissions, bonuses, and deductions.
  • Maintain adherence to federal, state, and local payroll laws, Fair Labor Standards Act standards, and wage and hour regulations.
  • Maintain data integrity by overseeing system updates, configuration changes, and integration between human resources, benefits, and accounting systems.
  • Identify inefficiencies and implement automated solutions to streamline payroll workflows and reporting.
Desired Qualifications
  • Experience in a high-growth or software-as-a-service environment.

Podium helps local businesses communicate with customers and grow their business by providing a multi-channel platform that combines reviews, text messaging, and payment processing into one inbox. How it works: businesses connect their channels (online reviews, texts, payments) to Podium, then use the inbox to respond to customers, manage leads, engage via text conversations, and process transactions. The product is offered on a subscription basis with tiered plans for different sizes of small and medium-sized businesses. Podium differentiates itself by focusing specifically on local SMBs across industries (retail, automotive, healthcare) and offering an integrated solution for reputation management, customer engagement, and payments in one place, instead of relying on separate tools. The company’s goal is to help local businesses compete effectively in a digital-first world by improving communication, streamlining operations, and enhancing online presence.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$418.6M

Headquarters

Lehi, Utah

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Podium's AI customers report 45% higher lead conversion and 30% revenue lift.
  • Bradford White's contractor partnership broadens distribution into HVAC and home services.
  • Aesthetic practices using Avery eliminate fragmented software and reclaim eight hours weekly.

What critics are saying

  • TCPA disputes like Gaines v. LPC Survival expose Podium to expensive opt-out failures.
  • Competing AI inboxes from HubSpot, RingCentral, and Twilio commoditize Podium's core product.
  • If AI conversion claims stall, SMB churn will accelerate and undercut Podium's premium pricing.

What makes Podium unique

  • Podium's Jerry 2.0 ties messaging, scheduling, reviews, and payments into one workflow.
  • Podium's January 2026 Aesthetics OS integrates EMR and patient communications, unlike generic inbox tools.
  • OpenAI's 2026 case study validates Podium's GPT-5.1 agents across 10,000+ businesses.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

1%
PR Newswire
Jan 20th, 2026
Podium launches AI operating system for aesthetic practices, driving 45% lead conversion boost

Podium has launched an AI Operating System for aesthetic practices, integrating electronic medical records, patient communications, marketing automation and lead management into a single platform. The system is powered by Avery, Podium's AI employee, which autonomously responds to leads in under two minutes, books appointments and manages patient journeys. The platform addresses inefficiencies in practices that typically use three or more disconnected systems, wasting approximately eight hours weekly. Avery has complete access to calendars, patient history, services, inventory and communications, enabling it to operate autonomously rather than serving as a passive tool. A recent study showed customers using Podium's AI agents experienced a 45% increase in lead conversion and 30% increase in annual revenue. The system is now available for aesthetic practices in the United States and Canada.

AiThority
Dec 15th, 2025
OpenAI Case Study Validates Podium's AI Impact as Company Launches Jerry 2.0 for Automotive, HVAC, and Medspa

OpenAI case study validates Podium's AI impact as company launches Jerry 2.0 for automotive, HVAC, and medspa. Podium, the leading AI conversion and communications platform for local businesses, announced the launch of Jerry 2.0, a significant leap forward in AI for the industries it serves (which include automotive, home services, and aesthetics). This release coincides with a new OpenAI case study which details how Podium leverages GPT-5.1 to create AI agents that capture demand 24/7, schedule appointments, close jobs, and follow up with customers. The result: 30% revenue lift and 45% higher conversion for Podium's customers. Podium's agents are already influencing billions in revenue across 10,000+ rooftops and the company's AI revenue has grown 300% YOY. Podium's agents are top-performing off-the-shelf, but every business is different - and with Jerry 2.0, owners can fully customize their AI to communicate just like their best employee would.

ACHR News
Apr 9th, 2025
AI Transforms the Daily Grind for HVAC Contractors

During the AHR Expo, companies like Podium, FieldEdge, ServiceTitan, Weidmuller, and Workiz showcased AI-driven tools that are assisting contractors today.

Unifrance
Mar 25th, 2024
"Podium (You Have Three Minutes)" receives a Unifrance Doc Award at CPH:DOX

"Podium (You Have Three Minutes)" receives a Unifrance Doc Award at CPH:DOX.

American Med Spa Association
Oct 27th, 2023
Top 10 Marketing Tips for Medical Spas

To help you achieve success, Podium has compiled a list of 10 recommendations tailored specifically to your industry.