About the position

Please note this will be a 12 months fixed term contract.

The People Activation and Enablement (PAE) Specialist serves as a primary point of contact to Netskope candidates, employees, and managers, resolving inquiries and requests on behalf of Talent Acquisition and/or Human Resources related needs. The primary focus of this role is to support the scheduling and onboarding of employees in EMEA and LATAM. 

The PAE team ensures the accurate execution of a variety of operational activities that are associated with the full lifecycle of both employees and contingent staff. You understand and interpret HR policies and programs to provide exceptional service on a variety of tasks. They also serve a critical role in handling employee and candidate data, ensuring accuracy and efficiency in support of the employee experience.

What You’ll Do

• Schedules complex interview loops, on a global scale
• Prepares offer/employment agreements for new and internal hires
• Greets candidates for in-person interviews 
• Responds to, and efficiently resolves inquiries and requests from candidates, employees and managers relating to HR policies and programs, while maintaining strict confidentiality as needed
• Initiates and monitors successful completion of the background screen verification (BGV) and work authorization
• Understands and triages sensitive issues requiring additional escalation; Proactively engages other partners to inform decisions.
• Handles employee and position data in Workday including data entry, integrity, auditing, and reporting; keeps all relevant HR systems updated real-time as required for role and adhering to established service-level agreements
• Supports the analysis of People Activation and Enablement services and transactional data to identify ways to improve effectiveness and optimize for efficiency, while partnering with key stakeholders
• Keeps informed and updated on relevant GPE policies, systems, and procedures
• May facilitate or directly support weekly/monthly orientation for new Netskope employees

Knowledge and Skills:

• Strong planning, execution, coordination, and organizational skills; proficient at independently prioritizing and multi-tasking to achieve results
• Demonstrated ability to understand, interpret, and explain HR policies, programs, and processes
• Experienced Workday/Greenhouse user, and other systems including slack, G-Suite of applications and Zoom
• Customer oriented service experience with track record of collegiality
• Ability to access and utilize data across multiple tools and systems in a timely manner
• Excellent oral and written communications skills requiring diplomacy, discretion, and good judgement
• Ability to maintain confidentiality when dealing with employee requests and issues
• Highly collaborative and interpersonally effective; able to interact with individuals from varied backgrounds, communication styles, and positions internally and externally
• Makes sound and timely decisions based on span of responsibility
• Demonstrating, or capable of becoming, a subject matter expert in one or more HR system and/or tool used by Netskope
• Ability to train and mentor others to use HR systems or tools
• Detail orientation and dedication to accuracy

Education/Qualifications:

• Bachelor’s degree 
• Minimum of 2 years of relevant HR or TA work experience
• Must be able to legally work in the country where this position is located without visa sponsorship.

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