ESSENTIAL FUNCTIONS:

• Support the project team on capital improvement projects (i.e., lobby renovations, window replacement, amenity work, elevator modernizations, etc.).
• Coordinate with on-site property management teams to ensure staff is aware of ongoing work schedules.
• Review and track contractor schedules and develop look-ahead schedules to be provided to on-site management team and residents.
• Compose notices and manage resident interaction (in consultation with the Property Management team) to coordinate in-unit and common area work and notify residents of building service interruptions associated with construction.
• Communicate directly (face to face) with residents to ensure information is flowing efficiently and that work is able to proceed without interruption.
• Coordinate with contractors and consultants to ensure work that impacts residents is handled appropriately to minimize impacts to building occupants.
• Generate the required reports prior to the replacements and upon completion of each phase of the project.
• Execute a variety of project management administrative tasks as assigned by the Project Manager and/or Senior Management.

NON-ESSENTIAL FUNCTIONS:

• Communication Skill Requirements:
• Read and interpret documents such as office equipment maintenance and instruction manuals, company policies, and procedures documents.
• Ability to write correspondence and/or reports accurately in a concise and detailed manner.
• Ability to effectively present information to residents, vendors, contractors, and other employees of the organization.
• Ability to read, analyze and interpret lease agreements, financial reports, and/or legal documents.
• Ability to respond to common inquiries or complaints from residents, regulatory agencies, other areas of the company, and/or business community members.


• Mathematical Skill Requirements:
• Ability to add, subtract, multiply, and divide.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.


• Reasoning Skill Requirements:
• Ability to apply common-sense understanding to carry out instructions.
• Ability to solve practical problems.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree
• 1-2 years experience in the development or real estate industry preferred.
• Strong proficiency with Microsoft Outlook, Excel, Word, and PowerPoint; familiarity with Yardi is also a plus.
• Experience with Microsoft Office including Outlook, Word, Excel, Project, and PowerPoint required.
• Ability to multi-task effectively in a fast-paced work environment.
• Must be a team player and detail-oriented.
• Excellent oral and written communication skills.
• Bilingual Spanish/ Amharic is highly desired.

KNOWLEDGE, SKILLS AND ABILITIES:

• Organizational Skills:  Must be organized, effective, and efficient in time management, delegation, planning, goal setting, and decision-making, among others.
• Communication Skills: Construction Liaisons will interact with many individuals throughout the life cycle of a project, such as Project Managers, Directors, Property Managers, Senior Management, and Project Sponsors; thus, they must demonstrate excellent communication skills.
• Problem-Solving Skills: They must have problem-solving skills that allow them to develop solutions and strategies quickly.
• Strong written communication and verbal communication skills.
• Good interpersonal skills and decision-making skills.