Product Leader @ PointClickCare

Product Leader

Posted on 3/9/2023

INACTIVE

Locations

Remote • Mississauga, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

Degree in Computer Science, Engineering, IT Business or similar
Demonstrated experience leading software products through the entire software development lifecycle
Extensive experience with IT in business analysis, product ownership, project management or similar
Experience with contributing to and executing on a product roadmap
Proven experience in generating product ideas, innovation, and vetting ideas
Experience with/or demonstrated understanding of APIs, Mobile development, Automated & Manual Testing
Strong technical background in related technologies; ability to lead high-level discussions on technology strategy and approach
Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems
Ability to communicate effectively with internal and external stakeholders, both orally and in writing

Responsibilities

Lead and contribute to the planning phase for projects including defining use scenarios; identifying ways industry innovations can be leveraged; creating use cases and process flows; and coordinating the cross-functional creation of detailed project plans, release plans, pilot plans, and partner plans
Manage the product backlog
Investigate, gather, and document detailed information regarding defects
Ensure an effective hand-off of project deliverables to the development team by collaborating to create business and technical documentation
Maintain status reports for all assigned projects, work as warranted to ensure the project is executed to planned schedule, and proactively eliminate obstacles and escalate when projects are at risk
Contribute to the overall product strategy by staying informed of BI and Analytical solutions, contribute ideas to other product teams at their request or proactively, share identified technology trends, and identify opportunities to collaborate across areas
Contribute to pricing and productization strategies
Manage project performance by ensuring capacity is available to deliver on slated projects, collaborate with other team members if additional resources are required or timelines need to be adjusted, and analyze the data for patterns and indicators if project timelines are slipping
Develop and maintain comprehensive knowledge of our products, industry, and technical trends
Work on multiple tasks simultaneously with demanding timelines
Participate in after-hours support rotation

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

As a Product Leader, you will be an important part of our growing Product team, responsible for understanding our market and working with internal and external stakeholders to enhance the usability of our software applications for end-users, who we aspire to delight through an intuitive and streamlined experience that solves key problems. To help us reach this goal, you will develop a deep understanding of our markets, our products, design new functionality, manage its development and delivery, and drive internal and external communication.

To be successful, you must possess deep curiosity, a unique blend of business and technical savvy, a big picture vision, and the drive and grit to make that vision a reality

Key Responsibilities

Lead and contribute to the planning phase for projects including defining use scenarios; identifying ways industry innovations can be leveraged; creating use cases and process flows; and coordinating the cross-functional creation of detailed project plans, release plans, pilot plans, and partner plans.
Manage the product backlog.
Investigate, gather, and document detailed information regarding defects.
Ensure an effective hand-off of project deliverables to the development team by collaborating to create business and technical documentation.
Maintain status reports for all assigned projects, work as warranted to ensure the project is executed to planned schedule, and proactively eliminate obstacles and escalate when projects are at risk.
Contribute to the overall product strategy by staying informed of BI and Analytical solutions, contribute ideas to other product teams at their request or proactively, share identified technology trends, and identify opportunities to collaborate across areas.
Contribute to pricing and productization strategies.
Manage project performance by ensuring capacity is available to deliver on slated projects, collaborate with other team members if additional resources are required or timelines need to be adjusted, and analyze the data for patterns and indicators if project timelines are slipping.
Develop and maintain comprehensive knowledge of our products, industry, and technical trends.
Work on multiple tasks simultaneously with demanding timelines.
Participate in after-hours support rotation.

Qualifications & Skills

Degree in Computer Science, Engineering, IT Business or similar.
Demonstrated experience leading software products through the entire software development lifecycle.
Extensive experience with IT in business analysis, product ownership, project management or similar.
Experience with contributing to and executing on a product roadmap.
Proven experience in generating product ideas, innovation, and vetting ideas.
Experience with/or demonstrated understanding of APIs, Mobile development, Automated & Manual Testing
Strong technical background in related technologies; ability to lead high-level discussions on technology strategy and approach.
Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems.
Ability to communicate effectively with internal and external stakeholders, both orally and in writing.

Additional Details:

This position involves close interaction with the development and application domain teams and key partners across PointClickCare. The Product Leader is involved in all phases of the software development lifecycle and owns the execution phases of the product management lifecycle. This position will be remote. The Product Management team is divided into functional areas, each of which serves a different target audience within our target markets. In this role, you are part of the Patient Pattern team, which is responsible for driving our LTPAC/Senior Care analytics product portfolio, including Value-Based Care. Our Product Management team is a team of highly intelligent, motivated cross-discipline team members who share a common goal to ensure new solutions/capabilities are adopted, deliver customer value and drive enterprise growth.

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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

1,001-5,000 employees

Website

Cloud-based healthcare software provider

Company Overview

PointClickCare's mission is to advance healthcare technology and make a meaningful impact on the lives of millions. The company is a market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation.

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Company Core Values

People
Passion
Performance