Full-Time

Project Coordinator

New Client Services

Confirmed live in the last 24 hours

MetTel

MetTel

501-1,000 employees

Consulting
Government & Public Sector
Healthcare

Entry, Junior

Salt Lake City, UT, USA

Category
Customer Success
Customer Success & Support
Requirements
  • Broad range of technical skills
  • Excellent project management skills
Responsibilities
  • Help all aspects of telecom equipment deployment from customer relationship, project plan of record, project schedule, cost, and inventory.
  • Complete equipment deployment activities.
  • Ensure that quality of the service providers’ work is within client standards.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
  • Manage day-to-day operational aspects of a project and scope.
  • Ensure project documents are complete, current, and stored appropriately.
  • Perform on-going status checks with the program team, and periodic reviews with upper management.
  • Manage integration of third-party technical partners with internal team.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Lead and facilitate project activities with the sales agent and client.
  • Oversee the project timeline.
  • Maintain a good working relationship with the customer's representatives and all disciplines involved in the project.
  • Coordinate activities and ensure that all disciplines directly involved in the project are in line with the project goals and objectives.
  • Ensure proper records are maintained for all equipment deployment.
  • Attend internal coordination and progress meetings, providing updates as needed.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • MetTel's SD-WAN solution won the 2024 Fierce Network Innovation Award.
  • Partnership with Talkdesk enhances customer service with advanced GenAI features.
  • Growing demand for secure communications aligns with MetTel's Sotera SecurePhone.

What critics are saying

  • Competition from SD-WAN providers like Aryaka and Viasat may erode market share.
  • Regulatory challenges could impact satellite-based communication services.
  • Starlink's network stability issues may affect MetTel's service reliability.

What makes MetTel unique

  • MetTel integrates SD-WAN with Starlink for enhanced satellite connectivity.
  • MetTel is a five-time Leader in Gartner's Magic Quadrant for Managed Network Services.
  • MetTel's Sotera SecurePhone offers high-security mobile communications for government and enterprises.

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Benefits

Flexible Work Hours

Remote Work Options